Friend has a new toshiba qosmio x505, and keeps getting annoying pop-ups saying that the cpu fan is malfunctioning, and to turn off the computer and return it for servicing.
My friend is not very computer savvy but I've checked it out using teamviewer and there is absolutely nothing wrong with it. During stress testing the fans work fine and keep the CPU cool, but the error messages pop up anyway. I've come to the conclusion that it's just a malfunctioning sensor or something.
Returning it would be a bit of a PITA, so we've been trying to disable the warning messages which prevent you from doing anything productive.
So far we've tried uninstalling the system monitoring utilities that came pre-installed, stopping all the processes that start on boot-up, and looking in the bios for an option to disable cpu fan warnings (there was none). FYI the process that the warning message appears to be using when it pops-up is csrss.exe which is a windows process and cannot be disabled.
I've also googled the problem extensively and can only find regurgitated advice telling people to send it back to toshiba (despite several people profusely stating that there was nothing physically wrong with the cooling). We just really can't bring ourselves to do this, as it's such a non-problem and should ought to be solved simply.
Any ideas?
My friend is not very computer savvy but I've checked it out using teamviewer and there is absolutely nothing wrong with it. During stress testing the fans work fine and keep the CPU cool, but the error messages pop up anyway. I've come to the conclusion that it's just a malfunctioning sensor or something.
Returning it would be a bit of a PITA, so we've been trying to disable the warning messages which prevent you from doing anything productive.
So far we've tried uninstalling the system monitoring utilities that came pre-installed, stopping all the processes that start on boot-up, and looking in the bios for an option to disable cpu fan warnings (there was none). FYI the process that the warning message appears to be using when it pops-up is csrss.exe which is a windows process and cannot be disabled.
I've also googled the problem extensively and can only find regurgitated advice telling people to send it back to toshiba (despite several people profusely stating that there was nothing physically wrong with the cooling). We just really can't bring ourselves to do this, as it's such a non-problem and should ought to be solved simply.
Any ideas?
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