Totally Confused

TonyD72 · 17 Sep 2014 at 22:33

I have built my system and all the USB ports on the back of the case, coming directly from the motherboard are working perfect, even the USB 3.0 ports :-)

But for some reason the USB 2.0 and 3.0 are causing problems on the front of my case the USB 2.0 only work with the first controller I put into it all other controllers do not work, and the USB 3.0 ports constantly say device not recognised even though the controllers work from the USB 3.0 ports on the rear of the case.

Has anyone got any suggestions for this thanks :-)

Chuk_Chuk · 18 Sep 2014 at 08:49

What case and motherboard are you using?

TonyD72 · 18 Sep 2014 at 09:02

I have this motherboard Gigabyte Z77-D3H Intel Z77 motherboard, and have just upgraded to this case BitFenix Shinobi USB3.0 Gaming Windowed Case - Black

snips86x · 18 Sep 2014 at 09:04

Are you connecting the USB3 front panel to a USB 3 header? Some GB boards also require you to install the drivers for the front panel.

TonyD72 · 18 Sep 2014 at 09:06

Yes I have connected it to the motherboard, as the pc knows you have plugged something into the USB 3.0 slots, but comes up device not recognised then there is the problem with the USB 2.0 slots only recognising one device

Idleman · 18 Sep 2014 at 10:16

Try updating your mobo chipset and USB3 drivers, see if that helps.

http://www.gigabyte.com/products/product-page.aspx?pid=4140#dl

TonyD72 · 18 Sep 2014 at 10:17

Idleman said:
Try updating your mobo chipset and USB3 drivers, see if that helps.

http://www.gigabyte.com/products/product-page.aspx?pid=4140#dl

Thanks will go give that a try and see how I get on

TonyD72 · 18 Sep 2014 at 10:39

I have just gone through the complete list of drivers etc on the site and installed them all and getting the same results

TonyD72 · 18 Sep 2014 at 11:06

This is what device manager displays when plugging a USB 3.0 device into one of the front USB 3.0 ports, if it is of any help to everyone :confused:

[/url]usb 3.0 plugged in by D5314Mcrat, on Flickr[/IMG]

Idleman · 18 Sep 2014 at 11:25

What exactly is the device you are plugging in?

TonyD72 · 18 Sep 2014 at 11:29

Seagate 1Tb portable hard drive and have also tried my games controllers in the front ports and get the same faults, but all these items work perfect from the rear ports

Idleman · 18 Sep 2014 at 11:38

Go into Device manager and try updating the driver(s) for the device(s). Failing that download the drivers and install manually.
Also, check the USB3 header on your mobo and make sure you have not bent any of the pins.
Did your devices work OK on your last case?

TonyD72 · 18 Sep 2014 at 11:41

I did not have anything plugged into the USB 3 on my other case this is the first time using it, All the drivers are saying they are up to date or none available will check the pins on the board later

Idleman · 18 Sep 2014 at 11:53

Don't know what else to recommend, other than try some of the fixes in the link below.

http://pcsupport.about.com/od/errorc/a/code-43-error.htm

TonyD72 · 18 Sep 2014 at 11:58

You won't beleive this, I went back to the MB and decided to take all the cables out and start again, and I could seriously through this pc out the window :confused:

LOL, all ports are now working apart from one USB 2 port on the front

Idleman · 18 Sep 2014 at 12:01

TonyD72 said:
You won't beleive this, I went back to the MB and decided to take all the cables out and start again, and I could seriously through this pc out the window LOL, all ports are now working apart from one USB 2 port on the front

I imagine you can live without the USB 2 port.

Nice to see you got it sorted.

TonyD72 · 18 Sep 2014 at 12:05

Think I need to go out and get some hair dye now, the amount of grey hairs this has given me moving over to a new case lol

Idleman · 18 Sep 2014 at 12:07

TonyD72 said:
Think I need to go out and get some hair dye now, the amount of grey hairs this has given me moving over to a new case lol

Treat yourself to a beer.

TonyD72 · 18 Sep 2014 at 12:08

Case of Beer

ssmacc · 18 Sep 2014 at 15:29

I have similar problem with the same motherboard...sometimes it works fine, other times it decides not too...could be a problem with the boards (I've not overly investigated as I can live with it)