Tracking what an application is actually doing?

edgedemon

edgedemon

edgedemon

Soldato
Joined
10 Oct 2005
Posts
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Location
London
Bit of a weird problem here, I have two machines, both Win7 Prof, one a laptop and one desktop.
If I install some software on the laptop it works, if I put the same software on the desktop, it doesn't work :confused:
It is a exam training simulator, on the desktop, when I install it and click the shortcut, it goes through its verification checks, passes, and then the application should start and I get nothing. I can't see the process in task manager, the shortcut just doesn't seem to respond. I have tried to run it as admin as well as trying compatibility mode, all to no avail. I cant see anything in the logs, though I might be looking at the wrong logs. I have given full control under security settings, no difference, so how can I troubleshoot this?
I tried a complete re-install on the desktop, no difference - is there anything I can use to track what is actually happening when I click the shortcut, so I can see where it is failing.

The ironic thing is my laptop is a 3yr old install with loads of rubbish on it and it works everytime on that machine, on my nice super powerful desktop with a clean install, it fails to do anything..

Please help me as this is driving me up the wall, and this software is one of the reasons I built my desktop as my laptop is lacking RAM/CPU grunt as well as screen space
 
Your desktop clean install is the problem.
The old Laptop has over the years had many things installed one of which your app needs.

Start with .net and Java.
Have a look at the vbruntime dll's you have on the laptop as well.
Don't overlook things like directx either.
 
PCZ said:
Your desktop clean install is the problem.
The old Laptop has over the years had many things installed one of which your app needs.

Start with .net and Java.
Have a look at the vbruntime dll's you have on the laptop as well.
Don't overlook things like directx either.
Click to expand...

Is there anyway to see what the application is calling? There are so many different runtimes etc
I will start with Java and .net, but could do with a hand narrowing the possibilities down

Im confused by the complete lack of information as Id expect to see an error message somewhere complaining about a missing .dll or something similar?
 
I was wondering why you wished me luck, now I know why!
An afternoon of digging around ahead of me, as this is completely new.
Thx for the tip
 
They are the wizard tools after all :D

Just stick with it though and learn to use the filter with Process Monitor. It wouldn't be such a bad idea to read the book if you're into that kind of thing.
 
No, not at all, where do you get that impression from? It is Netsim, I didn't consider it relevant as it is working on one machine and not the other, so it obviously isn't the software and the query was more around diagnosing Win 7 processes.

I have contacted Boson who gave me a couple of things to try which didn't work, and then tried to sell me the v8 upgrade, but for something I only use once every 3 years, it isn't worth it as I have it working on a machine, I just want to get it working on my desktop
 
Any idea what the failure on the prefetch folder means as that is the first error Im seeing





logfile.jpg


Im guessing that is the first place to look as it is the first error. I had previously moved all my temp folders off my SSD's to a cache drive, but just to be sure I have moved them all back to %systemroot%, uninstalled and re-installed the app and then tried again, but still not working
 
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