Yesterday I was going up to university from my girlfriends house and then coming back to my house. This meant getting a train to Charing Cross and then another one to East Croydon. My lecture was at 9am and I wanted to get the 12:11 from Charing Cross.
To make this journey I usually buy a single as it costs £4.80, and up until yesterday it let you out at Charing Cross. However yesterday I went through the machine and it told me to 'seek assistance'. I walked over to the nearest member of staff and he told me my ticket wasn't valid and wouldn't talk to me. So I walked over to the other exit and was let out with nothing said.
I had wondered if I was wrong about the validity of my ticket so I checked it, it said it was a ticket valid for travel via London and it was valid for the entire length of the 2 train journeys I required (i.e. to all London stations), which it was. I then wondered if they now required me to buy 2 singles to make that journey (total price £9.60) and so checked the conditions of national rail carriage, which states:
'You may start, or break and resume, a journey (in either direction in the case of a return ticket) at any intermediate station, as long as the ticket you hold is valid for the trains you want to use.'
Does this mean I was correct in my assumption that I could get off at Charing Cross then come back later to make the second half of the journey? From what I can see this would count as a 'break and resume', I wouldn't have asked if it had only been the man that said it wasn't valid but the ticket machine wanted me to seek assistance as well.
To make this journey I usually buy a single as it costs £4.80, and up until yesterday it let you out at Charing Cross. However yesterday I went through the machine and it told me to 'seek assistance'. I walked over to the nearest member of staff and he told me my ticket wasn't valid and wouldn't talk to me. So I walked over to the other exit and was let out with nothing said.
I had wondered if I was wrong about the validity of my ticket so I checked it, it said it was a ticket valid for travel via London and it was valid for the entire length of the 2 train journeys I required (i.e. to all London stations), which it was. I then wondered if they now required me to buy 2 singles to make that journey (total price £9.60) and so checked the conditions of national rail carriage, which states:
'You may start, or break and resume, a journey (in either direction in the case of a return ticket) at any intermediate station, as long as the ticket you hold is valid for the trains you want to use.'
Does this mean I was correct in my assumption that I could get off at Charing Cross then come back later to make the second half of the journey? From what I can see this would count as a 'break and resume', I wouldn't have asked if it had only been the man that said it wasn't valid but the ticket machine wanted me to seek assistance as well.
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