Transferring files/contacts from a broken phone

Uncle Petey · 25 Jul 2015 at 19:21

Ok, so the screen is cracked and totally non functional on my old Galaxy S2 and I just picked up an HTC Desire 620.

I'd like to recover/transfer the stuff from my old phone - especially the contacts, but the software I've tried (Android transfer/Android Data recovery) all require access to the S2 in order to do the USB debugging thing, which I obviously can't do, since the screen doesn't work.
The same applies to doing a bluetooth transfer.

I never backed up to googledrive or anything, unfortunately...

Any ideas?

Orcvader · 25 Jul 2015 at 20:32

On the off chance you saved your contacts to your Google account instead of on the phone/SIM, you might find your contacts here: https://mail.google.com/mail/u/0/?tab=Cm#contacts

So the screen displays nothing at all?

Uncle Petey · 25 Jul 2015 at 21:01

Unfortunately, I didn't sync it and the bloody thing saved only the most useless of contacts to the sim and put the rest on the handset...

Yeah, the screen only has a relatively minor crack compared to some of the shattered, but still working phones I've seen, but it's just completely black

Orcvader · 25 Jul 2015 at 22:55

The only thing I can think of is to boot to fastboot mode, flash a non-touch based custom recovery like CWM onto the phone, and then find a guide to see what buttons to press in what order to mount the storage, so you can access it with your PC. This will allow you to access your files.

Contacts on the other hand will be far more trickier...

Uncle Petey · 25 Jul 2015 at 23:03

I wouldn't have a clue where to start with all that tbh

It's really just the contacts that are the issue. I can access pics/vids etc via the PC.

Orcvader · 25 Jul 2015 at 23:18

Searching around I found this: http://androidforums.com/threads/ne...oken-screen-not-rooted-no-backup-sync.593942/

Apparantly according to that thread this software may be able to help: http://www.fjsoft.at/en/

EDIT: Derp, almost forgot, have you tried using Samsung Kies? That is Samsung's official app for Windows and may be able to access your contacts.

Uncle Petey · 26 Jul 2015 at 13:06

Sorry, forgot to mention that I'd tried the first two things you linked.
However, Kies worked! Was able to use that and save contacts as VCF files, place them on the new phone and then import.

Thanks a lot mate

Orcvader · 26 Jul 2015 at 13:10

Glad that worked

. I would highly advise importing it to your Google account via the Google link I posted above, that way it will be backed up and synced with any device connected to your Google account.