TravelUp flight booking - still "On Hold" nearly 48 hours after booking

android-fan

android-fan

android-fan

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23 Nov 2011
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Booked some tickets via TravelUp on Monday lunchtime. Paid by CC and received the TravelUp reference and airline reference (Saudi Airways) pretty much straightaway. As I always do, checked the airline on their own website/app, and booking is shown but marked has "On Hold" due to not receiving payment.

Yesterday got an email from Saudi saying if payment is not received by the 9th the tickets may be cancelled. Spoke to TravelUp and the said it can take up to 72 hours for them to make payment.

Interestingly, the email from Saudi mentioned a payment amount about £50 higher than what I paid, which seems like TravelUp will making a loss on these.

Should I be concerned that they won't pay and the tickets will be cancelled?

Thanks!
 
I don't want to cancel as it was a good price (over £200.oer.tickets cheaper than direct with the airline) and I want those particles dates. It's a multi stop trip as well so booking with another airline would be difficult.
 
Well in this case, Saudi have just issued the etickets so all is good

There is always a risk involved but it's mainly around the tickets not being amendable or cancellable
 
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