Trouble setting up an I.P. Camera on network

Soldato
Joined
7 Aug 2004
Posts
11,245
Hi, just got a Verint Nextiva S2610e IP camra but its default IP address is 169.254.x.x , x being the last 2 numbers of the MAC number, mac number is 00079AE20752 , but my router is assigning DHCP from 192.168.0.1 upwards, so I tried to change that to 169.254.5.1 upward, ASSUMING the camera is 169.254.5.2, didnt work at all, Verints software cant find the camera and I cant see it anywhere on the 'attached devices' list, how can I make the network see ANY ip address and not just a small amount ?

I need to find what the hell IP address the camera is basically.
 
Tried no joy (obviously previous owner changed the ip, i reset it but its not that, so may not change ip on reset), any way to open any and all IP address's ? i.e. 0.0.0.1 to 999.999.999.999 ?
 
Are you not reading what I have put ??

YOU CAN NOT HAVE A 169.254.x.x ADDRESS AS THESE ARE NON VALID IP ADDRESSES GIVEN TO A DEVICE WHEN DHCP FAILS !!!!!!

You can not use any device set to a 169.254.x.x address doesnt matter whether you set it manually or not !

sheesh !

The camera gets that address as it either can not SEE the router, ie check the ethernet cable or the router is not giving out DHCP or the camera is not set to get an IP via DHCP !!!!!

:p

11. If you have a DHCP server on your network, check Use DHCP.
Otherwise, enter the IP address, subnet mask, and gateway of the
device, as provided by your network administrator (ie your router)

Thanks for the input ill try this later, however the problem is I think by default the camera is not set to receive DHCP by default, because of this SConfigurator does not find it, it simply says 'no devices found', DHCP IS setup on my router, but the camera is NOT listed on its 'connected devices list' in the router, only my computers, ipad, iphone etc are on the list. Saying that I have 4 other IP cameras that dont show up on the list either, but they work as I knew the original log in for those cameras and assigned static IP's.,

Ill try the steps listed and try and make sense of them, the camera IS connected to the network as network activity is present on the LED lights, the camera is also powered by a POE device (does this make a difference?)

Thanks
 
169.254.x.x is not the camera's default IP, its just taken that IP as it can't see your router to obtain a valid IP via DHCP

169. addresses are non valid IP addresses which are assigned when any device is trying to get an address via DHCP and fails. You can't use 169. addresses on a LAN.

Why on earth are you trying to change the router address ? Change the camera IP to a static address on your router's range - ie 192.168.0.10 or something !

Doh ! :rolleyes:

In fact I've just looked it up on the camera's website and in the installation guide for your camera it says the below. (pay attention to step 11 !)

1. Ensure that the camera is powered and connected to the Ethernet
network.
2. Start SConfigurator by double-clicking SConfigurator.exe on your
hard disk.
3. In the General tab, click Program Options.
4. Check Detect All Units on LAN.
5. Ensure that the VSIP Port is 5510; otherwise, click Default.
6. Ensure that the Discovery IP Address is 255.255.255.255;
otherwise, click Reset to Broadcast.
7. Click OK.
8. Select the Units tab, then click Discover. A device of type “Unknown”
with a 169.254.X.Y IP address appears in the Units box; it
corresponds to your new device.
9. Select the unknown device, then click Configure.
10. In the Reconfigure unit? confirmation window, click Yes.
11. If you have a DHCP server on your network, check Use DHCP.
Otherwise, enter the IP address, subnet mask, and gateway of the
device, as provided by your network administrator (ie your router)
12. Click OK. The device reboots with its new network settings.
13. In the Units tab, click Discover to update the list of devices and see
the S2600e with its new settings. The S2600e initial configuration is
now complete. You can now adjust the image coming out of the
camera.

If you are not getting a valid IP from your router its either not connected properly or you need to determine whether DHCP is on or not.



OK iv finally found the time to do this, been so busy, ok I get to this point:

8. Select the Units tab, then click Discover. A device of type “Unknown”
with a 169.254.X.Y IP address appears in the Units box; it
corresponds to your new device.

But that doesnt happen it says 'discovery has not found any unit!'

The device is powered on and there is network activity on the LAN port on the back, it is connected to my netgear gigabit hub which in turn is connected to my sagam router (sky box), all the other IP cameras on the network work fine so it cant be this, suggestions why its not discovered?

My firewall is allowing the app full access as well.
 
Thanks n30_mkii, unfort im on a mac laptop, iv setup my old router to connect my mac and the camera too, any free port scanners for mac that will work ?

EDIT Im using angry IP Scanner, so far no go my router has defaulted to 192.168.2.1 my mac is .2 at the end and the camera just aint showing up on the scan :( lost at what to do. Is the POE device stopping access somehow ? on the DHCP list in the router only my mac appears

EDIT2: Just done what u said in your post n30 its currently scanning .... the mac address ends 54 so im going to assume 169.254.5.4 should be a hit maybe :s soon find out
 
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Its so weird the manual says:

DHCP (Dynamic Host Configuration Protocol) allows devices and computers connected to a network to
automatically get a valid IP configuration from a dedicated server.
The APIPA (Automatic Private IP Addressing) scheme, available on the Windows operating systems,
enables a device to assign itself a temporary IP address.
At startup, an edge device searches for a valid IP network configuration. The device requires this
configuration prior to starting its functions. The network configuration for Nextiva devices consists of:
 An IP address
 A subnet mask
 A gateway
By default, the device tries to contact a DHCP server. If DHCP configuration fails—if the device does not
find a server or if it cannot get a configuration from it within one minute—the device assigns itself
temporary network parameters based on the APIPA addressing scheme. This scheme allows a device
to find a unique IP address until it receives a complete network configuration, either manually or from
a DHCP server.
A device in APIPA mode does not reside on the same subnet as the other devices on the IP network;
therefore, it may not be able to view or be visible by the other devices. Devices use the following
temporary APIPA configuration:
 IP address: 169.254.X.Y (where X and Y are based on the last two digits of the MAC address of
the device)
 Subnet mask: 255.255.0.0
 Gateway: 169.254. *. *
A device is in APIPA mode:
 After receiving a duplicate IP address
 When the DHCP server does not have any available IP addresses
DHCP configuration is automatically enabled after a factory reset.

Which says to me it should just get assigned a DHCP , which it doesnt, is the POE stopping that ?? I cant not use a POE unfort as its not particularly cheap to get a 'normal' power supply for it, its running fine according to the lights on the back.

AGHHH just want it to darn find it !! lol
 
Actually scatch that iv found the specific manual for mine and says:

At startup, an edge device searches for a valid IP network configuration. The device
requires this configuration prior to starting its functions. The network configuration for
Nextiva devices consists of:
An IP address
A subnet mask
A gateway
The device first looks in its local memory. If no configuration is found, it tries to contact a
DHCP server. If DHCP configuration fails—if the device does not find a server or if it cannot
get a configuration from it within one minute—the device assigns itself temporary network
parameters based on the APIPA addressing scheme. This scheme allows a device to find a
unique IP address until it receives a complete network configuration, either manually or
from a DHCP server.
A device in APIPA mode does not reside on the same subnet as the other devices on the IP
network; therefore, it may not be able to see or be visible by the other devices. Devices use
the following temporary APIPA configuration:
IP address: 169.254.X.Y (where X and Y are based on the last two digits of the MAC
address of the device)
Subnet mask: 255.255.0.0
Gateway: 169.254. *. *
A device is in APIPA mode:
The first time it boots up
After receiving a duplicate IP address
After a hardware reset
When the DHCP server does not have any available IP addresses
After loading the default parameters
DHCP configuration is automatically disabled after a factory reset.

so no dhcp then, but the scanner has not found anything on the port i think it would be ?
 
The router doesnt have lights on as its crap but the camera does and its lit up when plugged in power and data, if unplug the data cable from the router (but leave the POE in the camera) the orange one goes out so im led to believe it is communicating. The status LED on the back of the cam is flashing green.
 
Yeah the manual says that but I dont know its ip address to enter this in the browser, so its catch 22, iv tried 169...etc and the last 2 digits of its mac address but no go :( properly weird, MAYBE its buggered but I shouldnt of thought so ? stuck as a pancake
 
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