Have a mate who cant get onto wow any more, the blizz staff have ignored his emails and he cant post on the forum as he cant log into his char. His account is still active, he just cant log on to the game server, yet he can log onto the test server...
here is a tracert from his pc.
Tracing route to eu.logon.worldofwarcraft.com [80.239.180.112]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 25 ms 15 ms 16 ms adsl-87-102-80-254.karoo.KCOM.COM
[87.102.80.254]
3 25 ms 14 ms 21 ms vlan-201.nr5.civ.ipc.kcom.com
[10.102.240.65]
4 38 ms 22 ms 14 ms po4.nr5.civ.ipc.kcom.com
[10.102.240.213]
5 17 ms 17 ms 16 ms vlan-959.er10.trf.ipc.kcom.com
[10.102.59.6]
6 29 ms 17 ms 17 ms 195.50.119.129
7 27 ms 18 ms 18 ms ae-11-11.car1.Manchesteruk1.Level3.net
[4.69.133.97]
8 31 ms 35 ms 35 ms ae-4-4.ebr1.London1.Level3.net
[4.69.133.102]
9 26 ms 26 ms 28 ms ae-12-55.car2.London1.Level3.net
[4.68.116.144]
10 25 ms 26 ms 26 ms telia-level3-ge.London1.Level3.net
[4.68.111.182]
11 25 ms 25 ms 26 ms ldn-bb1-link.telia.net [80.91.249.77]
12 40 ms 60 ms 42 ms prs-bb2-pos6-0-0.telia.net
[213.248.65.114]
13 42 ms 48 ms 63 ms prs-b1-link.telia.net [80.91.250.253]
14 47 ms 42 ms 44 ms prs-nant-ks51-link.telia.net
[80.91.249.62]
15 * * * Request timed out.
Any ideas why he cant get on, he has gone to web sites and run some fixes, nothing works...
TYIA for looking.
<ColiN>
here is a tracert from his pc.
Tracing route to eu.logon.worldofwarcraft.com [80.239.180.112]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 25 ms 15 ms 16 ms adsl-87-102-80-254.karoo.KCOM.COM
[87.102.80.254]
3 25 ms 14 ms 21 ms vlan-201.nr5.civ.ipc.kcom.com
[10.102.240.65]
4 38 ms 22 ms 14 ms po4.nr5.civ.ipc.kcom.com
[10.102.240.213]
5 17 ms 17 ms 16 ms vlan-959.er10.trf.ipc.kcom.com
[10.102.59.6]
6 29 ms 17 ms 17 ms 195.50.119.129
7 27 ms 18 ms 18 ms ae-11-11.car1.Manchesteruk1.Level3.net
[4.69.133.97]
8 31 ms 35 ms 35 ms ae-4-4.ebr1.London1.Level3.net
[4.69.133.102]
9 26 ms 26 ms 28 ms ae-12-55.car2.London1.Level3.net
[4.68.116.144]
10 25 ms 26 ms 26 ms telia-level3-ge.London1.Level3.net
[4.68.111.182]
11 25 ms 25 ms 26 ms ldn-bb1-link.telia.net [80.91.249.77]
12 40 ms 60 ms 42 ms prs-bb2-pos6-0-0.telia.net
[213.248.65.114]
13 42 ms 48 ms 63 ms prs-b1-link.telia.net [80.91.250.253]
14 47 ms 42 ms 44 ms prs-nant-ks51-link.telia.net
[80.91.249.62]
15 * * * Request timed out.
Any ideas why he cant get on, he has gone to web sites and run some fixes, nothing works...
TYIA for looking.
<ColiN>