Trust messages and reply-to

MikeHiow · 5 Feb 2011 at 15:34

It would make a lot of sense to set 'reply-to' header to the email of the person emailing - I've just sent another message to noreply@ocuk, as I'm sure many do.

Seems like a trivial task that could be done in seconds, but would have a huge impact making Trust that little bit smoother.

Reply-To is actually set as [email protected], which just doesn't make sense.

MikeHiow · 5 Feb 2011 at 15:47

It isn't that, when you receive an email you would usually hit reply when responding to it - thus you have no reason to really look at where it's going.

MikeHiow · 5 Feb 2011 at 16:03

Welcome to E-mail 101

But yes, what he said - Reply-to is there for a reason, and it is being used incorrectly.

MikeHiow · 5 Feb 2011 at 16:25

Pho said:
If you send mail to the noreply address does it bounce back the message or just get lost forever? A bounce back would be handy to stop this kind of thing as well.

That's the other annoying thing - they do not bounce, either.

MikeHiow · 7 Feb 2011 at 10:30

That's great, thanks

MikeHiow · 9 Feb 2011 at 23:33

Is there any feedback on this being implemented?

MikeHiow · 10 Feb 2011 at 03:08

Freefaller said:
Not yet - but I have been contacted numerous times via trust, and it's relatively easy to just click on the person's email. However, I do appreciate it's a bit of a pain when you're used to just clicking on reply. However, it's the forum that generates that email, so I'm not sure if VB can be setup to have the originator email as the reply-to field. As soon as that admins have had a look I'm sure they'll let you all know.

We've had many changes to the forums over the past 10 years

It certainly can - the beauty of open source software. I'd be happy to advise or lend a hand if required.

That said, are you sure it's the forum that sends it? I'm pretty sure the trust system isn't standard to any of the many versions of VB I've come across

JonJ678 said:
I'd be happy with the reply to field left blank if that's simpler to implement. I'm 90% sure my email client will warn me if I try to send mail without entering an address, but it's cheerfully sent several messages to noreply@overclockers.

With no reply-to header set, your email client will default to replying to the From address.

MikeHiow · 27 Feb 2011 at 23:20

I notice there is now an auto-response from no-reply@ocuk. Just saved me from sending my reply to absolutely no one, so thanks - top job as usual

MikeHiow · 28 Feb 2011 at 09:47

iDroid84 said:
Add a auto responder bounceback to the no-reply email address. The no-reply is there for a reason. The body of the email contain who it come from to reply too.

Instead of hitting the reply button make sure you copy and pasta the email address into the email field and job done. Never been a problem for me.

Thanks, we all know how the Trust system works. The issue exists for those of us who use email regularly and click "Reply" without even thinking (and we should be able to, to be honest).

My suggested Reply-to fix would have been perfect, but there is likely to be a good reason why this cannot be implemented so the notification from no-reply@ is just as welcome.