Have a couple of tricky reviews to do for trustpilot and thought I would ask the esteemed and knowledgeable members of GD to assist.
Case 1: Ordered a pair of Training Shoes from a UK company on 29th December and they were sent direct from France, sadly it appears they were sent to somebody else as I received no emails regarding despatch or delivery. The company in question have sorted it out and a splendid pair of Trainers arrived today.
Case 2: Following the initial issues above, I ordered another pair of Trainers from a UK company, they arrived but were completely the wrong style and size, they were ladies size 6 canvas plimsolls, which if I could fit in them would look slightly ridiculous, they have corrected this after asking me to supply photographs so all has ended well.
Still without Trainers, I purchased some from New Balance which arrived as ordered in good time, so flawless.
So, I have a lifetimes supply of Trainers and tricky Trustpilot Stars to allocate, both companies messed up but both companies redeemed themselves.
Any suggestions please.
Case 1: Ordered a pair of Training Shoes from a UK company on 29th December and they were sent direct from France, sadly it appears they were sent to somebody else as I received no emails regarding despatch or delivery. The company in question have sorted it out and a splendid pair of Trainers arrived today.
Case 2: Following the initial issues above, I ordered another pair of Trainers from a UK company, they arrived but were completely the wrong style and size, they were ladies size 6 canvas plimsolls, which if I could fit in them would look slightly ridiculous, they have corrected this after asking me to supply photographs so all has ended well.
Still without Trainers, I purchased some from New Balance which arrived as ordered in good time, so flawless.
So, I have a lifetimes supply of Trainers and tricky Trustpilot Stars to allocate, both companies messed up but both companies redeemed themselves.
Any suggestions please.
