Trying To Activate Windows 10

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Joined
6 Jul 2010
Posts
1,188
I’m using a retail key, bought when Win8 came out.
I’ve just replaced my MoBo, CPU and RAM, and done a clean install.
But, when I try to activate, I get a message saying the key is being used on another PC.

I’ve wasted 6 calls and nearly 2 hours on the phone with Microsoft (Indian call centre), every time giving them the same installation ID and serial and each time being put on hold to the tech support.
Only for the line to drop on each occasion.
I’ve even asked for the tech support number and was given 1800 936 4949. And when I ring it, it’s not even recognised. F’kin typical.


Could someone please tell me what the correct UK tech number is (it’s supposed to be 24hr) (search using a phone is hard work), or how to I de-activate the key on “the other PC”, which I wiped, since I updated my equipment?
(I do have True Image backups of that old system, so I could reload them to deactivate, if I knew how).
Or which is the crack to use? (only joking).


Thank you OC
FU MS
 
Thank you very much for all the help and replies :)
And sorry for not replying back sooner. Been busy 'n ****.

In the end, I contacted MS again (India) and after another 30 mins, they issued my with a different Win10 key, which activates.

The person who I spoke to, didn't offer to transfer me to the "phantom" tech support number, but took access of my computer to fix the issue.
Luckily, it was a clean install and I've since re-installed Windows again.
 
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