What did you originally pay for the F6500?
£850.
Wasn't like for like on what basis?
You had a mid range 1080p LCD with no really distinguishable features to seperate it from tv's of today. If you had gotten a plasma I can see the point but what basis did you use? if any? probably why they told you to do one.
Well, I appreciate this is just my opinion, but in my book I generally look at four price brackets when buying TVs:
£300/£400 - budget TV's I'd never even put in my bathroom...
£400/£700 - low end TV's that I'd put in my bedroom
£700/£1100 - mid range TV's that I'd put in my living room
£1100 and above - TV's that I'd never buy because I don't want to spend that much
My problem is that I very purposely bought a TV that fit in a price bracket that gives me a nice mid range TV that ticks a lot of boxes for me in terms of picture quality etc - but what they've given me in value back is only enough to replace it with a low end TV.
The difference between low end and mid range TVs for me is as simple as the quality of the screen, but typically on mid range TV's I'd expect more HDMI inputs, better speakers, better viewing angles etc.
So yeah, when I called them up I made the point that:
1) The TV they offered me doesn't have enough HDMI inputs (only three, rather than four - which means I either need to buy something to plug in my extra things or not use one of them)
2) Reviews make me concerned about the overall picture quality of the screen
3) There's no 3D support
At first they were trying to sell it to me like "oh look, we're doing you a massive favour and giving you an upgrade! It's 4K!" but really they'd just looked at two features (the size and manufacturer) and gone "right, what's the lowest priced 50inch Samsung we can give the guy".
Now I appreciate that 3D isn't exactly 'booming" but considering I've JUST got Avengers Infinity Wars on 3D BluRay and they told me on the phone that "no one is really doing it any more" doesn't really bother me. I do, and my entire collection is made of 3D versions of BluRays rather than 4K - because I expected this TV (like every other TV I've owned) to outlast my interest in keeping it, over it dying.
At the very beginning of this saga I hadn't actually realised that none of the TVs I was looking at didn't support 3D. I'd just assumed it was a given, but it's obviously the exact opposite
Saying that, making the argument that I used 3D didn't seem to sway them any as I didn't get offered the Sony Bravia 75ZD9BU at a cool £4,599
So yeah, at first I wasn't expecting the full paid price back, and I never expected to be given a £4.5K TV to replace my broken one, but I did make the argument that ultimately I'm only getting a like for like replacement on the features that they've decided to match - which don't match my expectations.
Oh, also, you'll notice not once have I mentioned SMART features. They can kiss my backside.
I think when I originally bought this TV I started a thread looking for just a panel. Like a 50inch monitor with no sound, no SMART crap, one HDMI input. That would have been my ideal TV to go alongside the projector and 3 other TV's in the flat - all with surround sound. Now I have a fiancee, one TV and no speakers... What have I become! :|
Also, I do appreciate all the input guys. I mean, it all came the day after I bought the replacement, but I wasn't going to wait for sales and I had a strict budget from the other half.