My daughter's iPhone 7 Plus failed after four months (faulty buttons). It was replaced by Apple last week and this one has completely failed in a week. It won't even turn on. What on earth has happened to their build quality?
Yes this is just a rant but my daughter is going to two concerts this week and won't have a phone to record it with.
EDIT: Their online customer support was a joke too. After explaining it won't turn on I was asked to check what version of iOS it was running. How exactly could I do that? Was she listening or just reading from a script (I know it's the latter). Then when trying to book an appointment with an alleged genius (hah no chance!) she couldn't find the store and I had to google the postcode for her. Utter rubbish.
EDIT 2: Yep it seems their failure rate is quite high
https://dazeinfo.com/2017/05/22/failure-rate-iphone-7-iphone-7-plus-apple/
Yes this is just a rant but my daughter is going to two concerts this week and won't have a phone to record it with.
EDIT: Their online customer support was a joke too. After explaining it won't turn on I was asked to check what version of iOS it was running. How exactly could I do that? Was she listening or just reading from a script (I know it's the latter). Then when trying to book an appointment with an alleged genius (hah no chance!) she couldn't find the store and I had to google the postcode for her. Utter rubbish.
EDIT 2: Yep it seems their failure rate is quite high
https://dazeinfo.com/2017/05/22/failure-rate-iphone-7-iphone-7-plus-apple/
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