Two Junk Mail folders in Hotmail?

[Mel_P]

One of which I can access and can delete and the other which has 12 messages but which I cannot access / delete / remove the messages - annoying!

Windows 8.1 - this is the "Mail" in the metro tile area.

Anybody else suffered this please?

Thanks, Mel

 

[point decay]

do you have two junk folders when viewing from a browser or just the mail app?

if just the mail app, uninstall mail, calender and contacts apps then re-boot and download them again.

 

[Mel_P]

do you have two junk folders when viewing from a browser or just the mail app?

Just the email app. thanks will give that a try.

Mel