Ubisoft Account Issue...

tibbsey

tibbsey

tibbsey

Soldato
Joined
11 Oct 2008
Posts
2,530
Location
Scotland (not Scottish)
Hi all,

Got the Ubisoft pack at the weekend, and have been playing Call of Juarez so far.

Didn't have a Ubisoft account prior to playing CoJ, so I made one through the game. It asked me for a username, email and a password. Done. Been playing the single player fine but it times out when trying to join a server, but that's a different issue.

Now I've come to start playing Rainbow Six Vegas2 and so I tried putting in the same username and password as I've been using for CoJ. No. Username or password WRONG.

So I try going on to the Ubisoft website, 'cos maybe I need to make a full account on there or upgrade my CoJ one, or something.

Ubisoft won't let me make an account because the username is taken. Well yes, I made it the other day on CoJ.
So I try logging into my account on the Ubisoft site. Nope. Username or password WRONG.

So I try recovering my password, just in case. Enter my email address in and then it asks me for my Date of Birth. CoJ didn't make me enter my DoB... so I can't recover my password.


I also cannot ask them a question in the Support section because you require an account.
There is no live chat thing on their site.
There is no Support email address to use.


Please help! :(
 
are you actually *required* to have an Ubisoft account just to play R6V2?
 
Right, turns out I was being a bit of a numpty.

Turns out my Ubisoft account uses my OOOOOLD username, no idea what game I would have made that for. :s

All sorted now, cheers all. :)
 
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