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Hi everyone, first of all I know this is really a self builder forum, but I am really tearing my hair out over something. I was wondering if anyone can help me? I have autism and I know a bit about PCs, but I really don't know that much about building or hardware, I'm more of a software kinda guy.
My PC was running fine, (Overclockers built it back in 2014), and has an ASUS Prime B350 Plus, AMD Ryzen 7 1700 and GTX 980 TI. I know it's out of date a bit, especially the GPU, but I don't play hardcore games much on it, so I'm happy with the GPU for the time being. The problem is Wind 11 requires a 2nd ver of AMD Ryzen, (or so it said on the launch day). I also read that your BIOS needed to be UEFI rather than legacy. I stupidly tried to do a self-help guide where you use CMD to re-partition or whatever from MBR to GPT and this worked ok but Windows Updates refused to work so I am not sure what went on there.
In the end I decided to take the PC to a local computer company as when I tried to install Windows again I couldn't get the recovery USB to work properly. When I took it to the PC company I asked them to re do the PC so it's UEFI with secure boot enabled ready for Wind 11 as I subsequently read that Microsoft are going to do tests to see whether AMD 1st ver will be supported, so if my PC is UEFI then I will be good to go as I have TPM and everything else.
The PC company apparently spent two hours on the PC using Windows installation media and re-installed Windows as UEFI. Or so they said. I picked up the PC on Thursday and got it home to find the drives were still MBR and was still in legacy mode. (They had charged me £100).
I rung the company, (which is legit apparently and has awards and is on Checkatrade), and they said they would look at it again. When I took it back on Friday the guy who worked on it said he did do it as UEFI but the PC has rejected what he asked. Are PCs that clever? Surely they just follow what you do and if you don't select the right bit, then it doesn't do that? He did say there was a problem for a while as the PC wasn't recognising his memory stick, but it did in the end apparently. Before I took it back I looked at the BIOS settings and saw that it said UEFI/legacy mode and that storage and networking was legacy only and CSM was enabled. Shouldn't CSM have been disabled?
Anyway, sorry this is so long. I am really frustrated as I have no clue on what to do. The guy said he's going to try using Rufus and that's the last attempt, otherwise apparently it's a problem with my PC. Is that possible, and if so, how likely?
He might turn around next week and say yep, all done and it is in UEFI, but if not what should I do? Should I ask to speak to his manager? I don't know where else to take it.
If it isn't in UEFI, shall I just leave it in legacy and use it like I was doing before and then upgrade the motherboard and CPU in a few years time in the hope that will resolve the issue, or should I try and get someone else to do it as UEFI as if Microsoft do support AMD Ryzen 7 1700 then I don't really want to upgrade my CPU or motherboard as it's only really for Wind11 I'm doing that.
All a bit of a mess, and I'm sure lots of you are reading this and thinking why can't you do it yourself, but I literally have no clue.
Overclockers have apparently suspended all services so they won't do it for me.
Thanks guys.
My PC was running fine, (Overclockers built it back in 2014), and has an ASUS Prime B350 Plus, AMD Ryzen 7 1700 and GTX 980 TI. I know it's out of date a bit, especially the GPU, but I don't play hardcore games much on it, so I'm happy with the GPU for the time being. The problem is Wind 11 requires a 2nd ver of AMD Ryzen, (or so it said on the launch day). I also read that your BIOS needed to be UEFI rather than legacy. I stupidly tried to do a self-help guide where you use CMD to re-partition or whatever from MBR to GPT and this worked ok but Windows Updates refused to work so I am not sure what went on there.
In the end I decided to take the PC to a local computer company as when I tried to install Windows again I couldn't get the recovery USB to work properly. When I took it to the PC company I asked them to re do the PC so it's UEFI with secure boot enabled ready for Wind 11 as I subsequently read that Microsoft are going to do tests to see whether AMD 1st ver will be supported, so if my PC is UEFI then I will be good to go as I have TPM and everything else.
The PC company apparently spent two hours on the PC using Windows installation media and re-installed Windows as UEFI. Or so they said. I picked up the PC on Thursday and got it home to find the drives were still MBR and was still in legacy mode. (They had charged me £100).
I rung the company, (which is legit apparently and has awards and is on Checkatrade), and they said they would look at it again. When I took it back on Friday the guy who worked on it said he did do it as UEFI but the PC has rejected what he asked. Are PCs that clever? Surely they just follow what you do and if you don't select the right bit, then it doesn't do that? He did say there was a problem for a while as the PC wasn't recognising his memory stick, but it did in the end apparently. Before I took it back I looked at the BIOS settings and saw that it said UEFI/legacy mode and that storage and networking was legacy only and CSM was enabled. Shouldn't CSM have been disabled?
Anyway, sorry this is so long. I am really frustrated as I have no clue on what to do. The guy said he's going to try using Rufus and that's the last attempt, otherwise apparently it's a problem with my PC. Is that possible, and if so, how likely?
He might turn around next week and say yep, all done and it is in UEFI, but if not what should I do? Should I ask to speak to his manager? I don't know where else to take it.
If it isn't in UEFI, shall I just leave it in legacy and use it like I was doing before and then upgrade the motherboard and CPU in a few years time in the hope that will resolve the issue, or should I try and get someone else to do it as UEFI as if Microsoft do support AMD Ryzen 7 1700 then I don't really want to upgrade my CPU or motherboard as it's only really for Wind11 I'm doing that.
All a bit of a mess, and I'm sure lots of you are reading this and thinking why can't you do it yourself, but I literally have no clue.
Overclockers have apparently suspended all services so they won't do it for me.
Thanks guys.
) people on here are friendly and will talk through whatever you need to know. You may even find people with the same motherboard etc who can advise you exactly what bios settings to change.