UGREEN NASync Series - Owners Thread

Caporegime
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UGREEN are fairly new to the NAS space and with Synology making some questionable decision, it feels like they're on course to lose some market share to UGREEN, Ubiquiti (supposedly some new NAS solutions due) and other competitors. UGREEN currently offer the following NAS solutions:
  • NASync DXP2800 (2-bay)
  • NASync DXP4800 (4-bay)
  • NASync DXP4800+ (4-bay)
  • NASync DXP76800 Pro (6-bay)
  • NASync 8800+ (8-bay)
  • NASync DXP480T+ (4-slot)
I think the 2800 and 4800/+ are the most popular, particularly with the 4800+ coming with 10Gbe, a decent CPU for the price point and some AI features. I've recently bought one myself along with some shucked WD White 8TB in RAID5 and slowly learning what functionality NAS computers can offer (dockers, Home Assistant, HTPC/streaming, cloud backup).

UGREEN's OS is still in its early days and still has a lot of catching up compared to DSM but for a noob like me, it looks good and hopefully will improve over time. So I thought it would be good to start a thread and keep tips, guides and resources in one location. I'll update OP/thread in due time - thanks :).

Mini review of the 4800+

Impressive bit of kit. I think I managed to get it for ~£430 with TCB. The packaging was well constructed and it came with a couple of Cat7 cables, heatsink pads for nVMEs, screwdriver and screws and some keys to lock your drives - handy. The 4800+ comes with 1x8GB of RAM, upgradeable to 64GB (2 slots in total) - 8GB is fine for most and you only really need to add more if you're really into virtualisation/dockers. Setup was a breeze; plug into my network and use either a phone app or Windows/OSX app and start with the 'find my UGREEN device' setup. You can set your device to be completely local or allow access outside of your network (thus setup a UGREEN account) with a unique link/the app. UGREEN have a handy table explaining what data they collect if you're unsure about setting up an account with them, I believe they do not access or see your data.

Once you're in, you're greeted with a number of setup processed and mini next steps including setting up your storage pool (you have several RAID options, JBOD etc). The OS is really easy to use (Linux based) and has an app centre, control panel etc. So far I've setup a RAID5 array which took around 24 hours to process and optimise, this means if one of my drives fails - no data is lost (4 x 8TB, 8TB is used for redundancy - ending up with a little over 21TB of useable space) and I simply replace the broken drive and all is good. You have the option to add 2 x NVMe drives under the device as additional storage or as a cache drive to speed things up. Now that I have started copying files from my main rig to the NAS, my next steps are to setup an auto sync (1 way so any new RAW files I dump on my PC get backed up to the NAS) and figure out how to run my own version of Google Drive/Photos on it - supposedly done through an app called 'immich'. Overall - I'm very pleased but admittedly, I haven't done a whole lot.

The unit itself is very quiet and I can't hear it next to my UDM-SE, but it does ramp up a fair bit when under load (e.g. setting up my RAID5) but it was only an issue because of its proximity to our bedroom so noticeable at night.

One word of warning when it comes to YouTube videos for UGREEN NAS devices, especially the 4800+ - almost all of them are sponsored videos. I don't necessarily have an issue with them but my God, they're rife and they most all feel the same/surface level. I'll start listing some below with the first one being pretty good and he offers good advice and isn't sponsored.


Video guides/tips


 
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immich server setup, just moving all my albums from OneDrive to it so all of my photos are in one cloud solution.

I am having issues with UGREEN's Sync & Backup. I'd already copied my files from PC to the NAS, then turned on Sync & Backup. It's taking forever and seemed to duplicate the folders so trying individual folders, still syncing. I've seen some comments saying it's not the best app and you may find better syncing solutions in docker.
 
One mod I'll be definitely doing is changing the main case fan (need to check BIOS first). When it's ~500 RPM, great and not audible but under load it will ramp up to 1000-1500 and becomes audible particularly under the stairs next to our bedroom.

It would only ramp up when under load but noticing it's at the higher RPM more and more, I do have a docker container running but the CPU usage is low and that fan rarely kicks in. @wigster - has yours shown this behaviour?

Noctua NF-A14 PWM seems the go-to replacement.

Edit - haha my bad, might have tagged the wrong person :p
 
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Struggling to get tailscale or Cloudflare working, found a good step by step guide for the former but once the project is deployed in docker - it just keeps restarting.
 
I’ve bought the dxp4800 plus and have put two 18tb exos in it. Running plain Debian 12 instead of the original OS. Really can’t beat the hardware for the cost!
What's Debian like? Admittedly I'm seeing more comments (including this thread :p) about allowing a Chinese made OS into your life. I'll look into alternatives but would like an OS that's fairly easy to use but has advanced features, docker support etc.
 
@encephalopathy - legend, thanks for the mariushosting tip. Keen to hear your tailscale installation, I've had to turn off my immich server as I can't access outside and it's not secure. I'll be doing my fan upgrade in a couple of weeks and have temporarily put tape across the front of the drive bays to stop the rattling. Pads or tape was another suggestion for the drive rails.
 
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fitted the replacement noctua fan - bit of a pain - the screws holding the backplate of the NAS were super tight and i almost rounded 1 out - had to use a 8" thin screw driver, tap it with a hammer to seat it in and twisted for dear life. My short pencil sized mini screwdrivers wouldn't budge them at all. Noctua fan is a tiny bit deeper in profile than the stock one and when reinserting the fan securing screws i needed to push down quite hard to get the screws to bite and secure (the noctua fan has rubber fenders each corner - thin but a little compressible)

a 5 minute job ended up taking 25 mins!
Heard a few times it's quite hard to screw back in, glad you got it done. Any difference with the noise? I should be installing mine at the weekend.
 
noctua fan arriving tomorrow and i fitted the wee isolation foot pads that seem to make bit of a difference - will stick the remaining 4 on my other NAS to see if it helps with it too!

Set of 8 AudioSerenity ISO-9H-23 Speaker Isolation Pads​

How did you find the pads in the end?
 
they have made a bit of an improvement. I have combined them with some repurposed dense foam pads from a washing machine purchase so wood floor, dense foam pad, isolation footpads and the noise is much ameliorated compared to before. Think i will have a look at the drive bay isolater widget things to see if thast improves noise further....

on a side note plenty of the mariushosting guides for installing containers on synology machines work with the dx4800 too :)
Thanks. Ordered some though more for my new HTPC. Once I get tweaking my Unifi network and HTPC out of the way, I can move my attention back to the DX4800+. I was checking temps on my network gear this morning and noticed hot air coming out of the front of the 4800+, something I did not notice with the stock fan. But comments online suggest it draws cool air from the back and blows across the drives out of the front, two of the HDDs are at 50C. When installing the Noctua, pretty sure I installed with the arrows in the same direction as the stock. How are your temps/air going from back to front?
 
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