Unable to add device win 10

Soldato
Joined
30 Aug 2006
Posts
4,774
My Win 10 did a major update yesterday (took ages to install). Now i am unable to see my phone in file manager. I have tried uninstalling/reinstalling the driver, it took ages to reinstall and still wont recognise my phone. It does recognise it if i set it to PTP mode just not MTP mode.

This has only happened since the update. Anyone else having troubles?
 
I spoke to Microsoft support. After a lengthy reinstall which did not help at all, I got sent a follow up email with a quick and simple fix.
All I had to do was update the phone driver in the device manager by using the followng location :

c:\windows\winsxs

Everything is working again.
 
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