Unable to contact ocuk support

[confusion2]

Hi All,

I have been trying to get into contact with ocuk support for a 1 week old monitor with a line of dead pixels which i want to return, I have had no response to my webnote and when i try to call it just says 'Due to unforseen circumstances no one is available' I dont want this to take too long to where overclockers will argue I have had the product too long and it is not elegible for return. What is going on, I have never had such bad service from ocuk in the past?

-Confusion2

 

[tom_e]

Covid/Moving location/Gibbo has sold all of the staff for his next car.

 

[confusion2]

Covid/Moving location/Gibbo has sold all of the staff for his next car.

Right, thanks for informing

 

[Maccy]

Hi All,

I have been trying to get into contact with ocuk support for a 1 week old monitor with a line of dead pixels which i want to return, I have had no response to my webnote and when i try to call it just says 'Due to unforseen circumstances no one is available' I dont want this to take too long to where overclockers will argue I have had the product too long and it is not elegible for return. What is going on, I have never had such bad service from ocuk in the past?

-Confusion2

I’ve flagged this with the shop guys for you, hopefully someone will be in touch shortly

 

[confusion2]

I’ve flagged this with the shop guys for you, hopefully someone will be in touch shortly

Thank you

 

[fiveub]

Hey @confusion2 - Please may you DM me your ticket number and I'll take a look for you? Thank you.