Unable to get access to my router

Retro6

Retro6

Retro6

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30 Jan 2019
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957
I need to access my router to disable the wi-fi as my neighbor keeps hacking it.

I tried to access the router today but my password has been changed on the router and I can no longer access it. The router is a Super Hub. My service provider is Virgin Media.

I know I'm probably due a new Router by now as this one was fitted sometime ago. Its a real pain trying to get through to Virgin Media. The longer I leave it the longer my neighbor gets to muck about.

Any help would be appreciated

Thanks.
 
Beans on toast Dave said:
reset button on the back?
"
  1. On the back of the Hub, press the pinhole reset button for 10 seconds."
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The reset will only reset the router having no affect on passwords.

I tried that several times. It should work but doesn't unless there is another default password different to the one written at the bottom of my router?
 
Last edited:
mickyflinn said:
If you reset the hub and the default password doesn't work the hub is technically faulty so get it replaced.
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That is what it says in google as well. For some reason the router doesn't want to reset properly. I feel the button click as I hold it down for 10 seconds and the router turns off until I release the button and then the router starts up but sometimes doesn't and then I have to power it off and back on again until it starts up correctly again.

I also tried holding down the reset button for longer than 10 seconds but nothing changes. I'm on the phone to Virgin Media technical department at the moment on hold.
 
They are going to send out a new router.

The foil could also act as a reflector making the signal more directional. I can pick up wifi signals from streets away on a long yagi 2.4 GHz antenna. I tried to pick up McDonalds wifi signal with it when my internet went down once.
 
WJA96 said:
Yes, they would. Especially if you tell them he’s downloading (take your pick of banned things).

They’ll be right round and knock his door in, seize all his electronics (and possibly yours) and you’ll need to go to court to get them back.

Don’t ask me how I know this… ;)
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I couldn't go through all of that. I have to much to be getting on with and need my computers for working.
 
ANDARIAL said:
and if he is DL kiddee pics they would go for you first as it would be your isp/ip address that got flagged not his
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Hopefully he wasn't but if he did and the police came to me then I would explain whats been happening. Hopefully its all over now.
 
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