Unable to get mail from hotmail

[RobTi]

Hi Son in law has asked me to find out why he can’t get any mail in his hotmail account , is it still working, all he has is his iPhone and he has been told that people sending emails and he is not getting them ?

 

[RobTi]

If he logs in here via the browser, can he see any of the emails there?: https://outlook.live.com/owa/

Checked the junk mail folder too? Have you tested it with you sending an email from your address to his?

Hi told him to reboot iPhone after I sent him an email and he didn’t get it also told him to try the website but he doesn’t know how so he’s waiting for my daughter to get home to do it for him. I also told him to create a gmail one just for work

 

[RobTi]

Potentially filled it if he's had it a while but people sending him emails should be getting a bounceback.

He has had it for at least 10plus years and no bounce back only found out when his boss sais he wasn’t replying to emails

 

[RobTi]

On the top right of the link is "Sign in", he'll just need to know his email and password.

iPhone should have it stored