Unexpected, random freezes! Help

dalik11 · 5 Nov 2015 at 14:15

Hello!

Tittle says it all. Im getting random freezes sometimes after 5 hours and sometimes after 5 mins ( Idle / Maxed out doesnt matter )

My Rams are 2133Mhz which are fully supported by my motherboard ( OC 2133Mhz ) but not fully supported by my CPU AMD FX which I just found out.
You might be asking "why didn't he check before buying?" .. I did check very well but OverclockersUk has false details about AMD FX memory support speeds. They say AMD FX supports up to 2400Mhz while AMD official website says 1866Mhz.

So might this be the problem? Faulty / Not Supported rams? The Rams are set to Auto in Bios and are running at 1600Mhz so Im not sure now

Then it could be my CPU. I bought the CPU as B-grade item ( Unwated > Returned within 14 days or Box missing etc ) so Im thinking it could be the CPU? I turned off AMD Turbo Core technology and the Freezes seem to be not as often but still there. But this Doesnt mean its the CPU for 100%

What do you think?

mugwuffin · 5 Nov 2015 at 14:22

I've had freezes before, on one occasion it was the PSU slowly dying and causing my hard drive to stop.

On the second occasion it was an SSD that was faulty and it kept failing after a certain (but random) amount of time.

So i'd automatically suspect either your hard drive was faulty or your power supply. I'd try disconnecting as many non-essential devices from the power supply to see if that alleviates the problem. Or try a spare power supply if you have one?

lordzargon · 5 Nov 2015 at 14:33

Control Panel -> Administrative Tools -> Computer Management -> Event Viewer

In there you can see Critical/Error/Warning messages, check it after a freeze.
You can also look in the log summary at the bottom of that.

Also, this:
http://www.howtogeek.com/222730/how-to-find-out-why-your-windows-pc-crashed-or-froze/

dalik11 · 5 Nov 2015 at 15:42

Checking Even Viewer after a Freeze gives me Kernel Power Error because I have to restart my PC thats all

lordzargon · 5 Nov 2015 at 15:47

There are no other warnings/errors/anything in the Summary?! They should persist even after a reboot...

Could you try with some music running in the background - when it freezes, try and pause the music, or press Alt+F4 - see if the picture is frozen or the actual PC? Its odd there would be nothing in the event viewer, it should log almost everything.

dalik11 · 5 Nov 2015 at 17:26

The Computer completely freezes and music stops

I did find a lot of Errors / Warning in Even viewer

But all of them looks like memory or the CPU just stopped working and I had to manual restart

postmanfw · 5 Nov 2015 at 17:28

First test is to run memtest to check the ram

http://www.memtest86.com/download.htm

dalik11 · 5 Nov 2015 at 18:10

I ran memtest for about 5-6 Hours with no problem

Looks like I will have to return the CPU for the THIRD time!