Unifi switches and Philips Hue Bridge

[Mikey]

Hi,

Is anyone running a Philips Hue Bridge via a network switch, particularly a Unifi switch?

My Hue refuses to connect these days and when I speak to Philips they say it must be connected to the router and not a switch. I jokingly said is that because the device doesn't conform to networking standards (not sure they liked that joke).

Anyway those with Philips Hue, please comment.

 

[Avalon]

Have you actually tried connecting it direct to the router or replacing the cable? I’m sure I’ve read reports of similar issues but didn’t pay much attention as I haven’t got a Hue set-up.

 

[mattyg]

I've hue, smartthings ans sonos connected via a unifi switch.. no issues here

 

[RSR]

Yup, mine works with no issues.

 

[Mikey]

Have you actually tried connecting it direct to the router or replacing the cable? I’m sure I’ve read reports of similar issues but didn’t pay much attention as I haven’t got a Hue set-up.

Cable no change.

Directly plugged into router (re-installed Vodafone router) works. Plug into the switch, fails.

Reset the switch, still no change. Essentially doesn't attempt to get a DHCP, switch port doesn't see it. Tried various duplex and negation configuration options.

pfsense firewall, again doesn't see anything in the logs, ARP, MAC etc.

Looking to return / RMA it at this rate. It was working fine.

 

[WJA96]

The UniFi switches are just like any other switches. They’re possibly the most vanilla of the entire UniFi range in that respect.

Have you tried the solution in this thread?

https://community.ui.com/questions/...7#answer/e74308bb-30e2-44b6-baf9-1009c94188a6

 

[bledd]

@op
Whoever told you that is a fool.

 

[Mikey]

@op
Whoever told you that is a fool.

Totally agree. Philips standpoint is it must be plugged into the router not a switch. I said but most routers have an inbuilt switch. I queried it again and then still stood by the comment.

I pointed out that should they be making IOT devices if they can't deal with basic networking. VLANs and subnetting didn't help either lol

Anyway got it working again, factory reset the unifi switch and restored the config. Working.

Another reason to look at ditching Unifi for Aruba.

 

[Caged]

I think Philips just say that to avoid having to support any weird configurations. Your switch may have been doing IGMP snooping which was causing issues, and a basic home router wouldn't do any of that stuff.