unifi USG issue {netflix}

matwom · 15 Mar 2021 at 19:29

hi guys
iv had a few issues adopting my usg into my network but iv finally sorted it out ,, all my devices are up and running but i have now found a different issue ,,,,i cant get on to my Netflix app which is built into my lg oled tv to work ,, the netflix red ring just spins for around two minutes then a error pops up saying - netlix error code NW-2-5 , it must be a usg setting ?

funny thing is that it works perfect on my firestick / fire tv and box one s but not on my main lg tv ? can anyone help please ?

thank you guys

matwom · 16 Mar 2021 at 07:02

Hi mate
The tv is on the correct subnet as far as I can see , the tv is showing up in the controller, YouTube works fine on the same tv ? Iv disconnect from hardwire to WiFi on the tv and still the same ?

matwom · 16 Mar 2021 at 13:19

Hi mate , yes I changed it to 192.168.0.1 -
192.168.0.254 ,,, the tv is on 192.168.0.44 I think

matwom · 16 Mar 2021 at 13:52

jjjh

hhhhhh

matwom · 16 Mar 2021 at 13:53

hi mate
thought id done it correctly but i might have known ,,,,have i got to change anything then ??

matwom · 16 Mar 2021 at 14:30

matwom · 16 Mar 2021 at 14:32

do i have to make the usg ip address a static ip in the usg configuration ? or just change the DHCP range to 192.168.0.2 ?

matwom · 16 Mar 2021 at 14:48

hi mate
cheers for that
so can i just confirm this
if i set the DHCP RANGE TO START 192.168.0.10 I COULD THEN us upto 192.168.0.9 for static ips ???
and what if i already have clients / devicces that might have already an ip in that 192.168.0.9
192.168.0.2 range ?

matwom · 16 Mar 2021 at 14:53

hi might
thank you so much , think i get it now ,, should i be putting any other of my devices on a static ip ?

matwom · 16 Mar 2021 at 14:54

ill try that with the tv ,, ill unplug it now

matwom · 16 Mar 2021 at 15:05

will the cloud key key one ?

matwom · 16 Mar 2021 at 15:20

I’ll leave it then ,,, Iv unplugged the tv and gonna leave it for 20 mins and see what happens, I’d just like to say thank you again for being so helpful

matwom · 16 Mar 2021 at 15:50

Cheers mate
Do you use the phone app for your Unifi controller? The past couple of days I haven’t been able to get it running and I get a message off ubiquity saying they have had issues with the app and there trying to sort it ? Anyone else having issues ??

matwom · 16 Mar 2021 at 15:57

matwom · 16 Mar 2021 at 16:01

o rite , i think they are having issues ,,,,, iv noticed my cloud key has gone off line and back on afew times the last couple of days ,, it happened just again