Unresponsive power button on Phantex Enthoo Luxe case

heartburnron · 15 Oct 2016 at 13:23

It is taking 5-6 presses on the power button on my Phantex Enthoo Luxe case the last few times I have tried to boot up from a complete shut down. Is this a common problem? Has this happened to anyone else and is the switch easily replaced?

heartburnron · 15 Oct 2016 at 19:46

No, can't say I do. I haven't opened the case to have an actual look at the switch yet. I've been powering down in to sleep mode as I'm terrified one day it won't switch on at all. Is there a way of bypassing the switch to turn the PC on if it does fail completely?

heartburnron · 31 Oct 2016 at 21:57

Have to say Phanteks customer service is top notch. They already sent me a replace window panel a few months back when mine was scratched with no qualms and they are now sending me a replacement switch. Again one email was all it took - great service.

I'm not sure how big a job it's going to be to replace the switch though as I still haven't completely shut down my PC to have a look. On reflection, I may have caused the problem myself as you have to pop the front of the case off to clean the front dust filter - when you remove the front panel you are still tethered by some wires which are coming from the power switch area - I may have disturbed one of the cables but at least I'll have a spare switch of the switch is indeed faulty...

heartburnron · 1 Nov 2016 at 20:06

Phanteks_Care said:
we got you covered

Have to say - you guys rock!