Since January this year my fibre connection of 40/10 has not been stable so my download and upload speed have suffered down to 38/5
plus the DLM was constantly reseting , problem solved at last today read on.
This is the fourth Openreach engineer we have had each time my telephone line has passed every test but he replaced
the twin copper cable from pole to master socket. On inspection the twin copper cable at the first point where it
was fixed to the house wall were it bends at a right angle, one cable was actually broken and had signs of corrosive dust around it.
He was amazed how both are phone and fibre was actually still working the twin copper cable is actually over 25 years old that we know of.
The Openreach engineer also said he would have changed the cable anyway because off its age, even though
it had passed the tests. As the cable they use now has a far better protective covering, as the old cable
covering was prone to become brittle with age due to the effects of the weather which can cause problems.
Just checked my download speed is back at 39996 and upload at 6176 so hopfully should go back to 9996 up, as he
has reset the DLM to retrain my line.
What a gentleman l take my hat off to him and l would have taking him for a pint if l could, l can not
thank him enough for solving my connection problem.
Cheers,
Oldphart.
plus the DLM was constantly reseting , problem solved at last today read on.
This is the fourth Openreach engineer we have had each time my telephone line has passed every test but he replaced
the twin copper cable from pole to master socket. On inspection the twin copper cable at the first point where it
was fixed to the house wall were it bends at a right angle, one cable was actually broken and had signs of corrosive dust around it.
He was amazed how both are phone and fibre was actually still working the twin copper cable is actually over 25 years old that we know of.
The Openreach engineer also said he would have changed the cable anyway because off its age, even though
it had passed the tests. As the cable they use now has a far better protective covering, as the old cable
covering was prone to become brittle with age due to the effects of the weather which can cause problems.
Just checked my download speed is back at 39996 and upload at 6176 so hopfully should go back to 9996 up, as he
has reset the DLM to retrain my line.
What a gentleman l take my hat off to him and l would have taking him for a pint if l could, l can not
thank him enough for solving my connection problem.
Cheers,
Oldphart.
