Updated website but old version still appearing in office

Tommy B · 24 Jul 2007 at 14:02

I design and maintain a website for an NHS practice. I recently uploaded a whole load of changes and contacted the medical centre so they could check them.

For some reason, the more popular pages (front page, contact details page etc) have not updated on their system, and it is showing the old versions.

I then deleted the entire website off the web, and their systems are still showing more popular pages, but as soon as you navigate elsewhere, the pages cannot be displayed.

I'm guessing their computer sytem (which is extremely advanced) has a feature to save bandwidth or something by storing popular web pages?

Does anyone else know what's going on?

Cheers

phi1 · 24 Jul 2007 at 14:04

Clear the cashe, Then it will reload from the webserver

marc2003 · 24 Jul 2007 at 14:07

it might not be as simple as that. they may have a proxy/caching server and i doubt you'd have access to that...

Boov · 24 Jul 2007 at 14:09

first try a forced refresh, by pressing ctrl+f5, this will tell the browser to re-download everything all over again, ignoring the cache.

i have also had this problem with a site i developed. I go to the multiplay i-series lans every so often, they have a 100mb line from BT for the duration of the event. I view some of the website i have made, and they are over two years out of date, all the content is exactly the same as if it was two years ago, but outside of the lan event everything is fine. not even a ctrl+f5 fixes it.

if the ctrl+f5 does not fix it, then it must be something within your office infrastructure caching websites and then not-updating regularly enough.

Tommy B · 24 Jul 2007 at 14:32

Boov said:
first try a forced refresh, by pressing ctrl+f5, this will tell the browser to re-download everything all over again, ignoring the cache.

i have also had this problem with a site i developed. I go to the multiplay i-series lans every so often, they have a 100mb line from BT for the duration of the event. I view some of the website i have made, and they are over two years out of date, all the content is exactly the same as if it was two years ago, but outside of the lan event everything is fine. not even a ctrl+f5 fixes it.

if the ctrl+f5 does not fix it, then it must be something within your office infrastructure caching websites and then not-updating regularly enough.

That worked, but we tried clearing the cache manually beforehand and that didn't change anything.

Thanks though! It seems to have reset all the other computers since we did it on the server.