Upgraded to PipexMAX

NiCkNaMe · 10 Jan 2007 at 23:21

Hi all,

Asked to be upgraded to PipexMAX a few week back (over xmas, so it was a little delayed) from 1mb SOLO.

Anyhow, I think the upgrade kicked in last thursday... I usually synch at 2mb, but I was actually getting 2 meg speeds. Anyway, noticed the other day I was synching at 4 meg and actually getting decent download speeds, but the service is shoddy!

Disconnects all the time, web browsing is spontaneous to say the least. I've gone from a rock solid 1mb service to a shoddy piece of crap

I hear a 10 day thing, do I need to wait for my line to sort itself out or something?

Cheers guys....

stats;

Downstream Upstream
Connection Speed 3904 kbps 448 kbps
Line Attenuation 44 db 14.5 db
Noise Margin 2147483646 db 22 db

NiCkNaMe · 11 Jan 2007 at 18:07

Should I give it 10 days before getting arsey with em fellas?

NiCkNaMe · 11 Jan 2007 at 19:13

This a high attenuation btw?

ADSL Link Downstream Upstream
Connection Speed 4192 kbps 448 kbps
Line Attenuation 46 db 14.5 db
Noise Margin 6 db 23 db

We do have a slightly dodgy filter downstairs, was fine with 1mb though.

markyb · 11 Jan 2007 at 19:31

Hey mate.

Ive just done the same thing, coming off a 2mb line, I called pipex on Monday and just awaiting to be upgraded.

This is perfectly normal to have erratic speeds, the bloke who I was speaking to told me that during the 'upgrade' process I will notice that the speed changing.
He said to try and reboot the router as often a possible. He said once the upgrade has started, it will take a good 7 days to sort it self out to adapt to the speed of your BT line.

Try rebooting your router as much as poss and give it a couple of more days until you speak to them.

Ill post my experiences as soon as...

NiCkNaMe · 14 Jan 2007 at 21:52

Guys;

ADSL Link Downstream Upstream
Connection Speed 4512 kbps 448 kbps
Line Attenuation 45 db 14.5 db
Noise Margin 2 db 23 db

My downstream SNR is crap... upstream looks fine. After checking and checking it never goes above 4, pretty much always on 3!

How can I check if interleaving is enabled on my line? Obviously I can't put up with this (not sure the exact date my upgrade started... but i think it's nearing 10 days!)... so any suggestions?