Upgraded to Windows 10 now got wifi issue - help!

cyber69 · 8 Oct 2015 at 09:54

I upgraded my daughters Dell Inspiron 15R laptop to Windows 10 from Windows 8 and all seemed fine, she started logging helpdesk tickets with me for wifi dropping out

When I looked at the wifi it was connected to the router but had no internet access. The profile had changed from private to public.

The only way I have found so far to get the wifi working is to start a dos prompt and do an ipconfig /renew which then changes the wifi from public to private again and I get an IP address from the router.

Everything was working fine on Windows 8 so I am thinking of reimaging the laptop back as a last resort if I cannot resolve this.

The laptop has an Intel Centrino N 2230 wifi card and I cannot locate drivers on the Dell website for it, only their own Dell wifi card so I believe they are using the Microsoft/Intel drivers that are installed using driver update.

If anyone has any idea's please?

I have also changed the power saving so it's on max performance so it does not turn off the wifi card.

Orcvader · 8 Oct 2015 at 09:58

Try the latest drivers from here: https://downloadcenter.intel.com/product/66889/Intel-Centrino-Wireless-N-2230-Single-Band

Latest is for 8.1 but it should work with 10.

cyber69 · 8 Oct 2015 at 10:10

Orcvader said:
Try the latest drivers from here: https://downloadcenter.intel.com/product/66889/Intel-Centrino-Wireless-N-2230-Single-Band

Latest is for 8.1 but it should work with 10.

Hi, thanks, tried those this morning and didn't solve it unfortunately. I might just set up a shortcut on the desktop to do an ipconfig /renew when the wifi drops out and hope their is a windows update to patch it.

I like windows 10 and don't really want to have to downgrade back to 8 again.

cuke2u · 8 Oct 2015 at 11:00

If it is a Intel wireless then some aren't compatible http://www.intel.com/support/wireless/wlan/sb/CS-035711.htm

bledd · 8 Oct 2015 at 14:07

Try..

snappy driver installer

Run it from a USB stick on your machine, tell it to download all the drivers.

Then run that USB stick on her machine and it may show a better wifi driver to use.

If that fails, then I'd just buy a new wireless card

Sparx · 8 Oct 2015 at 14:26

Does following this guide help at all? Worth a shot.

http://www.tenforums.com/tutorials/6815-network-location-set-private-public-windows-10-a.html

Scougar · 15 Oct 2015 at 03:23

I had my wifi constantly dropping out, and it turned out to be the generic windows driver rather than the one by the manufacturer. You also have to turn off automatic driver updates, otherwise it will overwrite the driver on the next boot.

I can now see what a total pain in the butt this auto-update system is, and caused me further blue-screen (DPC_WATCHDOG_VIOLATION) problems when I installed the preview and it reverted to the generic drivers again.

Find the right driver, and you should be golden.

Other than that... make sure it isn't going into power saving mode on the wifi, as that can also cause issues.

thenewoc · 17 Oct 2015 at 09:34

Is this just happening when the laptop sleeps?

There are some wifi options regarding not keeping wifi connected in the new style settings screen, under "System" > "Power & sleep", there are two tick boxes on that screen which may be unticked atm.