Hello all,
My dads mouse and keyboard suddenly stopped working on his PC. He rang the manufacturer and told them what happened. They weren't much help, going through boot options as we had "No keyboard present" during bootup. We moved the devices to different USB ports and after that error was gone we could boot to Windows.
A few days later the same occurred but none of the USB ports work at all now. I've tried a different mouse than is usually used but it says "The USB device you have added is corrupt. Click here for more information."
Any suggestions? The computer is still under warranty.
Thanks.
My dads mouse and keyboard suddenly stopped working on his PC. He rang the manufacturer and told them what happened. They weren't much help, going through boot options as we had "No keyboard present" during bootup. We moved the devices to different USB ports and after that error was gone we could boot to Windows.
A few days later the same occurred but none of the USB ports work at all now. I've tried a different mouse than is usually used but it says "The USB device you have added is corrupt. Click here for more information."
Any suggestions? The computer is still under warranty.
Thanks.