USB Not Recognised?!

NeoReloaded · 9 Apr 2011 at 17:49

Hey guys just trying to set up my old mans internet on his new (my old) pc, but Windows 7 won't recognise the BT Home Hub or even the old DSL Speed Touch internet connection so im a bit stumped how to get the internet working?! The only thing I can think of is downloading the home hub drivers and trying to install them off a memory stick and I don't think it helps that the internet is connected to the pc through USB!

Please help guys! Not sure if this is ok here or if not can a mod move it to the internet forum!

Thanks.

Krislord · 9 Apr 2011 at 18:11

Is this a fresh windows install?

Do other USB devices work?

Does the home hub not offer an ethernet connection?

NeoReloaded · 9 Apr 2011 at 18:37

No it's my old win 7 install! Even tried the bt internet cd which installs the drivers, but as soon as you plug the usb connection in it says it's not recognised :confused:

think im gonna have to get an ethernet cable and just stick that in the home hub and the pc and hope that solves the problem!

Tonester007 · 9 Apr 2011 at 18:48

Try a different USB port (e.g. on the back of the PC, instead of the front), if you haven't done this already

NeoReloaded · 9 Apr 2011 at 19:03

First thing I tried

ZZZAC · 9 Apr 2011 at 22:40

ive never used a home hub on usb, just use a Ethernet cable, will probably sort the problem

postmanfw · 10 Apr 2011 at 01:28

speedtouch 330 wont work with windows 7 at all