Associate
- Joined
- 4 Feb 2020
- Posts
- 8
Hiya,
For the last couple of months I've had an issue with my mouse and keyboard. Every couple of minutes my keyboard will either stop working entirely, all the lights go off on it or which ever key I am holding, for example W, will stick on and I can't stop it until the keyboard comes back to life. I do not have to unplug and replug it for it to work again, it starts working on it's own.
My mouse also cuts out, however the lights stay on for it and the cursor will catch up to where it should be. It doesn't lag and slowly move across to the correct place, it just skips to the new place.
I've also noticed that when using my webcam, the picture will flicker and the audio will sometimes cut out, which is what makes me think this is a USB issue as it's affecting everything plugged in via USB except my external hard drive.
Sometimes the keyboard or mouse will work fine for a period of time, I've only had one issue so far while typing all of this just to give an example. I've tried doing very little on my PC such as only having notepad open to test the keyboard and that compared to what I normally use the PC for which is gaming, doesn't make a difference to how frequently the keyboard/mouse cut out. The duration that they stop functioning for is anywhere from 5's to 30's.
I'm using Windows 10
My mouse is a - Corsair M65
My keyboard is a - Perixx PX-5000
My PSU is a - Corsair 600w.
I have tried the following to fix this;
Checked for loose cables.
Tried all different USB ports.
Reinstalled windows.
Tried a different mouse/keyboard.
Changed power settings in case it was a power issue.
Updated and reinstalled drivers.
Changed where the PC is plugged into.
Removed ram in case there was a clash as they're different models.
Tried cleaning the USB ports.
General windows updates.
I look forward to any suggestions you might have!
Laura.
For the last couple of months I've had an issue with my mouse and keyboard. Every couple of minutes my keyboard will either stop working entirely, all the lights go off on it or which ever key I am holding, for example W, will stick on and I can't stop it until the keyboard comes back to life. I do not have to unplug and replug it for it to work again, it starts working on it's own.
My mouse also cuts out, however the lights stay on for it and the cursor will catch up to where it should be. It doesn't lag and slowly move across to the correct place, it just skips to the new place.
I've also noticed that when using my webcam, the picture will flicker and the audio will sometimes cut out, which is what makes me think this is a USB issue as it's affecting everything plugged in via USB except my external hard drive.
Sometimes the keyboard or mouse will work fine for a period of time, I've only had one issue so far while typing all of this just to give an example. I've tried doing very little on my PC such as only having notepad open to test the keyboard and that compared to what I normally use the PC for which is gaming, doesn't make a difference to how frequently the keyboard/mouse cut out. The duration that they stop functioning for is anywhere from 5's to 30's.
I'm using Windows 10
My mouse is a - Corsair M65
My keyboard is a - Perixx PX-5000
My PSU is a - Corsair 600w.
I have tried the following to fix this;
Checked for loose cables.
Tried all different USB ports.
Reinstalled windows.
Tried a different mouse/keyboard.
Changed power settings in case it was a power issue.
Updated and reinstalled drivers.
Changed where the PC is plugged into.
Removed ram in case there was a clash as they're different models.
Tried cleaning the USB ports.
General windows updates.
I look forward to any suggestions you might have!
Laura.
