USB3 Externall hdd not showing up

mingeroonie · 25 Jun 2015 at 22:58

Hey all, I have a problem with an external hdd I could use some help with.

I have a Samsung M3 1TB USB 3.0 that will work fine in a non usb3 port, but as soon as I plug it into a usb3 port it will not always show up, or when it does I cannot access it, and it will often dissapear.

I have a MAXIMUS VII HERO mobo, and have been to ther Asus website and installed the latest drivers (Intel USB 3.0 Driver V3.0.1.41 for Windows Win7 32bit & Win7 64bit) but I am still having problems.

I have no little yellow exclamation marks in device manager, so Im not sure what to try next.

Any ideas??

mingeroonie · 26 Jun 2015 at 07:53

If it's showing in My Computer it will appear in disk management.
Today I managed to copy one file to the drive before it dissapeared and an error message popped up:

Error 0x80070037: The specific network device or resource is no longer available

mingeroonie · 27 Jun 2015 at 23:34

Cheers for the replies all

Will try a few of the suggestions and get back to you.

mingeroonie · 28 Jun 2015 at 19:06

Quick update:

Tried plugging into the rear port on my PC and have manged to transfer 3 large files

Looks like it was the power issue as mentioned, so with a longer usb 3 lead I should be sorted.

Cheers for the replies everyone