Soldato
A client of ours is using our software within a Citrix environment and they’re having stability issues, mainly the software is crashing & kicking the users out.
This only happens via Citrix as when tested on their infrastructure via RDP (possibly to the same server) no such issue happens.
I’ve spoken to their IT and they’re not aware of an event viewer style log for Citrix allowing them to track who is connected to which server and their activity – I’m not a Citrix guru, so taking his word for it.
In order to try and isolate the cause of this, I need to know what troubleshooting options are available.
Suggestions please?
This only happens via Citrix as when tested on their infrastructure via RDP (possibly to the same server) no such issue happens.
I’ve spoken to their IT and they’re not aware of an event viewer style log for Citrix allowing them to track who is connected to which server and their activity – I’m not a Citrix guru, so taking his word for it.
In order to try and isolate the cause of this, I need to know what troubleshooting options are available.
Suggestions please?