Utilities works - consequential delays/costs

Soldato
Joined
29 Dec 2004
Posts
17,118
Location
Shepley
Hi all, before Christmas we were due to have some building work finished including the laying of a new concrete pad for a log cabin. The night before this was due to happen, a pipe on our road burst and Yorkshire Water attended to deal with it. It's now a couple of weeks later and there's still no sign as to when the hole will be filled, and as it stands it's currently impossible for our builders to access our house with a cement lorry.

They have advised they could lay the concrete a different way but there will be additional costs which is fair enough (I'm assuming either hand mixing or piping it in from above the house). Having spoken to Network Plus on a number of separate occasions, I don't think we're any closer to having the hole filled (they don't have a clue what's going on) so going ahead with the alternative options is looking more and more appealing.

I'm keen to get things moving as we currently have a load of parts for our cabin sat on the driveway and although they're under plastic this was only ever intended as a temporary measure, so I'm worried about water ingress etc and damage while it's sat there.

However, given the circumstances, I don't think we should be on the hook for the additional costs here - has anyone got any experience of seeking to reclaim these?

I fully understand why the work needed to take place but leaving the hole for so long after the work was complete is just not on, particularly when just sticking a plate over it for access would have saved so much hassle.
 
Have your builders not suggested a plate over the hole? You've mentioned it in your OP so i presume it's not too big that a plate won't fit over it.
 
Just seen you said NP turned up, really aren't worth talking to I'd go direct to Yorkshire regarding it

Sad to say this but try YW twitter Nikki and Co are usually really good for updating people on stuff like this

Happy to look on the system aswell if you want to message me a location
 
No way the utilities company will compensate you and if you need the concrete pumped add about £400 per visit / load on
 
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