Valid grounds to RMA Case?

Tea_Bag · 6 May 2012 at 14:26

if this is the wrong section, will a mod move it please?

Ive a Corsair graphite 600T case. while I do love it, there are a few problems.

the front USB header has died. well 2/4 USBs have anyway. I've tried it on 2 different motherboards.

the built in fan controller is defective too. its either on or off, and is supposed to be a speed controller. it also dies if I've 4 fans plugged into it. I can only run 2 to 3 fans off it at most. I don't even use it anymore cause of that.

The front 200mm fan has a problematic bearing. after a few hours it'll rattle like mad, and I've either got to reboot or forceably stop it spinning for a few seconds to get it to work again.

These seem quite petty, but collectively, become a real annoyance. I'm just looking for a replacement of the same case. is that too much to ask? do I have legitimate grounds?

Thanks for any comment.

stulid · 6 May 2012 at 14:30

If you are unhappy with it then get it replaced with one that is 100% working, why live with something thats faulty, especially when it cost you lots of money

King Damager · 6 May 2012 at 15:35

Get in touch with Corsair, chances are they'll send you out a new front header, fan controller and probably a new fan. Especially considering their a relatively good company customer service wise.

kd

Tea_Bag · 6 May 2012 at 15:55

Thanks for the replies.

Ill have to wait till tomorrow but I'll call up the company and see what they say.

Scryus · 6 May 2012 at 17:47

Agreed with KD. Corsair have really good replacement services, when I even hinted that my power supply was playing up, they offered an instant replacement. I'd imagine it's not limited to the PSU, just talk to them.

Scryus.

hyperst · 7 May 2012 at 20:29

Depending on how the cable on the usb is connected it could have just come of at the back of the ports, I had a case do this as the cables were a very tight fit to fit on the motherboard headers, the fan controller is only probably meant to control a couple of fans? the one that came with my fractal was for 3 fans only, maybe you are just connected up too many.