Various PC games crashes on my PC

[jonneymendoza]

Hi.

i recently discovered that many of the pc games installed on my computer either crashes after it loads or after playing for about 20-30mins.

I first noticed this happening when i bought the Division a week ago and thought it was just the game that had issues.

I disabled the uplay and steam overlay and uninstalled nvidia experience to try and fix the issue on division but it still would crash at random times(longest it has not crashed is an hour of gameplay)

Today i got fed up with division and tried on Battlefield 1. Again same issue?!?!

Battlefield 1 was running perfectly fine only 3-4 weeks ago??!?!?!

I then tried GTA5 and PCARS and yes again they both crash?

I then downloaded and installed a utility that completely removes graphics drivers and tried reinstalling the nvidia drivers again and still no joy, all my games seem to crash?

I remembered that win 10 recently had a big update diddnt it? Could this be the problem?

Here is my full specs:

• Windows 10 OS
• 64GB DDR4 Ram
• intel i7 5820K @3.2GHZ
• 2x Nvidia 980gtx in sli mode

Cheers in advance

 

[jonneymendoza]

Do you have a good enough PSU to cope with running 2 GTX980s?

Yes. cant remember exact model but its one of those corsair 800w gold stamp module psu.

How many sticks of ram are you using with the 64GB? Did you add more recently and the issues arise? Try running memtest to see if you may need to bump a little voltage if using a single GPU fails.

4x 16gb.

i had purchased these rams 2-3months ago and games like BF1 where running fine, no crashes.

If CPU is overclocked put back to stock and see if that sorts out issue.

Nothing is OCed on my machine.

What kind of crash are we talking here?

Something like this dialog box pops up (Game xyz is not responding, click close program)

I'm going to assume you have kept on eye on temps, so try these steps in order

Clean dust from fans and case. Try a game
Remove all overclocks. Try a game
Use only one stick of RAM at a time. Try a game
Use one GPU at a time. Try a game
Reseat and clean your CPU then apply fresh paste. Try a game
Buy/borrow a new PSU. Try a game

Worse case scenario a fresh windows install im afraid

Just played division for about 45min no crash and both gpu running max 75c

 

[jonneymendoza]

Cool ok I'll try some of the suggestions here.

Why would overlays make games crash? It was perfectly fine before?

Dx12 related?

edit: Now Origin wont load now. I loads a blank window for a few seconds and then dissapears

 

[jonneymendoza]

I had the exact same problem with a brand new rig - games would run for 20 to 45 minutes then the PC would crash and reboot - turned out to a faulty PSU. I'd be surprised if that isn't your problem...

My whole pc doesn't crash. It's just the game mate.

 

[jonneymendoza]

weird.

Been playing GTA5 no problem? i forgot i had fraps as an overaly before and i removed FRAPS and GTA5 now works.

Before it would crash imediatly.

Looking at the even viewer.

i saw a few error logs below:

source: perflib

details:
The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Another perflib error:

The Open Procedure for service "ESENT" in DLL "C:\WINDOWS\system32\esentprf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

 

[jonneymendoza]

BITS(background downloads etc) and ESENT (licensing) resource monitoring aren't needed for your pc and windows updates can easily break those (common issue but doesn't cause programs to hang). What storage you using? Multiple drives?

So it could be utorrent running in the background that could cause games to crash?

32GB is overkill for gaming...

My pc is used for more then gaming.

Incidentally its only games that crash. My other programs dont such as photoshop, lightroom, Android studio and Handbreak just to name a few