Veritas Security Alarm issue

AshB

AshB

AshB

Associate
Joined
7 Nov 2015
Posts
3
I wonder if I could have any ones expert opinion.

After just decorating one of the sensors need screwing back into the wall . I remove the front panel of the sensor and as expected the alarm went off which I quickly reset.

I screwed the sensor back to the wall and placing the sensor front cover back and I now have a red flashing tamper light . The previous owners of the house have left us a reset code but each time I use it and press reset I get a single tone sound and the red light just keeps on flashing.

There are no zones in read and I cannot reset or set the alarm.

We getting close to Christmas and do not have the cash to call any one out has any one got any ideas ?

Thanks
 
Check the cover of the sensor is fitted correctly, they normally have little tamper Spring behind the cover. If that spring isn't pushed in pushing the micro switch you will get a tamper. Also check no connections have come loose while you were fixing it back, as this will also throw up a tamper fault.
 
Maybe take the cover off and depress the switch physically then reset to see if there's a switch issue or the cover not being correctly placed?
 
My veritas you put in the usual unlock code (the one you use to enter the building) and it will reset with a double chime.

There should be a code for engineer mode (ours is 1234 default code as I reset the whole system a while back) you can put that in then press program for engineer mode that will disable the alarm while performing maintenance.
 
Thank you all for your reply .

Removed the cover for the sensor again there are no loose wires and the spring is working as when pressing it the alarm goes off. I did notice is that this should be zone 2 on the alarm but on a few times zone 3 light up in red.

I have took the cover off zone 3 cover and this is now showing as zone 2 and still no loose wires and the trigger switch still works. All covers are now back on and I am back to square one

I have tried the 1234 and Program and 1234 Reset and still the same single tone. I have also taken the front of the main box that has the pcb in and checked the fuse and all is ok .

I have also switched power of to the house and the backup battery works so i do not think this is the issue.

Has anyone got any other ideas ?
 
Disconnect the battery and drop the mains power for 5 mins, it should fully reset the board and will make your entry code 4321 and engineer code 1234, you can then reprogram it via the keypad.
 
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