Vertical Ghosting on ViewSonic Gaming Monitor

[Regeneration]

Hi everyone,

Recently I bought a brand new ViewSonic VX2758-P-MHD 27-inch 1080p 144Hz 1ms TN gaming monitor.

Now if I scroll vertically fast, I can see some annoying ghosting lines:

Same in games too when scrolled quickly:

https://imgur.com/a/3XuSp64

https://imgur.com/a/PdZYRdW

I tried several PCs, several DisplayPort and HDMI 2.0 cables (all certified), different power cords and outlets, and messing around with all OSD settings.

It gets a lot worse if I set the response time to "Ultra Fast", or enable FreeSync/G-Sync, or set a lower refresh rate like 50hz/60hz.

The users' reviews for that monitor are extremely positive on both Amazon and ViewSonic website.

I already tried to RMA that monitor, but their technician claimed it is not defective or anything.

I wonder if anyone else has encountered this kind of problem with ViewSonic monitors. Should I request a refund, or insist on a replacement?

 

[Regeneration]

I've been offered a refund, but just recently and with a tone.

"The problem is on your end."

I'm going to accept it and buy another brand.

People add the extra for a gaming monitor to avoid this kind of nonsense.