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You need to post the original photo or if you don't have it, the ebay one. Otherwise people can't say whether or not they can do it.
 
he sent a refund request message through ebay and included some pics of the screen but when he included pics of the card, it wasnt even powered up. I asked him to make a video of this happening while his rig is powered up and to show the steps he took to try and fix it.

I'd also say I want to see that that's the card running and I want to see the time and date through Windows on the monitor screen while it's running all in the same video. For all you know he could be showing a video of the problem the card he's replacing was having not your's.
 
In the worst case you can still resell the card as faulty. You will surprised how many people will buy it for around £40-£50. People are buying cards with no output for more.
 
I'd also say I want to see that that's the card running and I want to see the time and date through Windows on the monitor screen while it's running all in the same video. For all you know he could be showing a video of the problem the card he's replacing was having not your's.

I asked for a video with the card in and running but he said he had already packed it back up and wasn't willing to do a video because he had spent enough time researching and trying to fix the problem himself.
 
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for the sole purpose he couldn't be trying to have you on I'd wait in till the card is back in your hands make sure it's the same you gave him as he could have had a faulty card but same model etc, did you make any notes of the serial number and such?
 
for the sole purpose he couldn't be trying to have you on I'd wait in till the card is back in your hands make sure it's the same you gave him as he could have had a faulty card but same model etc, did you make any notes of the serial number and such?

no, but other people have suggested the same thing and since, I have cut , cropped and resized the numbers themselves from the ebay listing pic. I'm trying to enhance them a little better in photobuckets editor
 
for the sole purpose he couldn't be trying to have you on I'd wait in till the card is back in your hands make sure it's the same you gave him as he could have had a faulty card but same model etc, did you make any notes of the serial number and such?

I wouldn't he hasn't proven a thing to you, the photo proves nothing, doesn't prove it's the card you sold, that's causing the lines.

There is simply not enough proof.
 
I'd also say I want to see that that's the card running and I want to see the time and date through Windows on the monitor screen while it's running all in the same video. For all you know he could be showing a video of the problem the card he's replacing was having not your's.

Ffs, do you think ebay require that level of proof?
 
Ffs, do you think ebay require that level of proof?

No. They will take one look at the buyers pic and side with the buyer. You cant make the buyer jump through "sensible" hoops and error checking.

I once had to give a refund as the guy didnt have a pci-e socket and bought a pci-e card from me....................
 
No. They will take one look at the buyers pic and side with the buyer. You cant make the buyer jump through "sensible" hoops and error checking.

I once had to give a refund as the guy didnt have a pci-e socket and bought a pci-e card from me....................



Really??? MM is where it's at! Shame I don't have 1k posts. It just seems to make a farce of eBay for sellers!
 
No. They will take one look at the buyers pic and side with the buyer. You cant make the buyer jump through "sensible" hoops and error checking.

I once had to give a refund as the guy didnt have a pci-e socket and bought a pci-e card from me....................

I put a 290x on the river once and someone ordered it and then within a couple of hours I got a cancellation e-mail via the river saying he is cancelling because he is worried that a 4gb card will not have enough ram for 4k.
The next day after he found out he would be charged a fee for cancellation he told the river he was cancelling because the product was not being sold as detailed which was rubbish as it hadn't even been sent, Then I got the river telling me I had to pay the cancellation fee, I pointed out his original e-mail that was sent through them but they still said the buyer was right and I had to pay so I closed my sellers account and also stopped buying via Amazon. I used to spend maybe a grand a year with them but now apart from buying the odd book or dvd they can go do one..
Even when I appealed and proved his reason for cancelling changed once he realised it would cost him money the appeal was dealt with by someone who had limited English language skills and no intention of even bothering to look at it so **** em, **** em all. I didn't pay the fee.

Really??? MM is where it's at! Shame I don't have 1k posts. It just seems to make a farce of eBay for sellers!

The rivers just as bad.
 
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