Vesa mount for 34UC97

thecremeegg · 16 Jul 2018 at 16:18

Hoping someone can help somewhere!

I bought an LG 34UC97 ultrawide about 2 years ago and it didn't come with the VESA mount in the box. I didn't really notice as I didn't need it.
Apparently you have to ask LG to send you one however having just called them, they have no idea what I'm talking about and are refusing.

Anyone got any ideas on how I can get hold of one of these mounts so I can use a VESA stand?

Thanks

thecremeegg · 16 Jul 2018 at 16:44

You sir deserve a beer!
I told them about that and they've agreed to send one out!

thecremeegg · 16 Jul 2018 at 16:49

Still a dirty trick by them to deny it to start with!

Thanks so much!

thecremeegg · 31 Jul 2018 at 13:28

Sooooo, as an update - I waited two weeks and no sign of the bracket. Called back (3rd time now) and it turns out the LG rep I spoke to actually didn't do anything and I had to run through it ALL again.
They have apparently no idea about this bracket in the UK and despite me showing them that it exists on the website, they are essentially saying tough luck as it's not something they know about.

I have no idea if any bracket even exists anymore but currently I have little faith that they've even checked tbh. Any LG reps on here that can help? I've got an LG Oled and this monitor, lets hope neither actually break as I'm not filled with confidence in the CS team! If the bracket is genuinely discontinued/not available then fair enough, I can't expect them to make them forever, however I just don't think all avenues have been explored and they're fobbing me off

thecremeegg · 31 Jul 2018 at 14:20

Yea it has to fit into the screw holes where the stand attaches. LG in their infinite wisdom thought this was the way to go, rather than just add a VESA mount to the monitor directly.

thecremeegg · 31 Jul 2018 at 14:29

Yea sure:

If you can advise how I can cobble something together that would be great hah! Getting a blankl 100x100 VESA plate is easy, it's just the locator studs that are the issue - if they're needed I guess?

thecremeegg · 31 Jul 2018 at 14:56

Well I think as it's quite wide you'll get a lot of lateral load? I could just use screws I guess thinking about it. Going to order a VESA plate and drill some holes and see how I get on