Vidahost Issue

[dk345]

Hi,

A couple of weeks ago I bought a new domain and medium hosting package with Vidahost. Everything went well and was set up in no time.

Fast forward to yesterday and I went to sign into the cPanel to get config details for FileZilla. When it came to connecting with FileZilla, I was simply given then error "Connection Refused".

Now, the strange thing is... I can no longer visit the site - All browsers just time out. I can't login to cPanel any more either, it just times out! But, if I try and view my site or sign in via a proxy it works fine!

What have I done? Is it something I can solve?

Cheers

 

[dk345]

Perhaps I should have said in my OP - I had contacted support. I expected it'd take until next week to get a reply, but when I checked my emails this morning I was informed that they're looking in to it.

Support ticket created 10pm, responded to 7:10am the next day... That's impressive.

For what it's worth, I am on a BT Infinity connection.