Viewsonic direct warranty service

[Berserker]

Anyone had any experience with them? Are they any good?

I've had some problems with reds on my TFT this morning. Fault is somewhere between my KVM and the TFT, but I've not got further than that. If I can get a consistant fault I'll start swapping cables etc to see if it's the TFT. Fortunately it's only 2 years old, so still well inside warranty.

 

[Haly]

I've dealt with them. They were fine with me and would have been pretty efficient, but unfortunately didn't have the monitor in stock so I had to wait about a week for it to be available.
They were friendly at the call centres though and I'm fairly certain things would have been sorted out within a few days if they'd had a replacement available.

 

[Berserker]

It's been behaving most of the day. I unscrewed the cable to replace it, but the problem promptly stopped. We'll see what it does tomorrow when powered up from cold.

 

[Haly]

Fingers crossed then

 

[Roughneck]

Yes I had to send my tft back a while ago , it developed 2 dead pixels , grey I think they were.

anyway after about 6 weeks waiting for a refurb , they sent me a new one out instead cause of the wait.

very helpful. Think it was somewhere in holland. Allthough the courier dropped off the new one and picked up the old one at the same time.