Virgin media and alarm monitoring systems

RossG · 25 Jan 2011 at 20:07

We're currently on a standard BT phone line with Nildram as an ISP. However we are looking to change to Virgin Media. Not sure if anyone will be able to answer this, but we also have an ADT alarm in the house connected to the phone line. Does anyone know (or have) if virgin media cable will work with an ADT alarm monitoring system?

Adeelq1 · 25 Jan 2011 at 21:18

Hey, There's not much information online regarding your question. But, ADT alarms have been out for some time, so i am sure they have support for virgin cables, and therefore, should work if you have a virgin cable setup. However, your best bet, is to contact Virgin and personally ask them.

janp · 26 Jan 2011 at 15:03

Most alarm systems will work on a Virgin phone line. You'll need to check with ADT that your alarm is not using BT's RedCare services as this is BT only service. However RedCare generally is used for businesses.

ACE01 · 26 Jan 2011 at 15:29

janp said:
Most alarm systems will work on a Virgin phone line. You'll need to check with ADT that your alarm is not using BT's RedCare services as this is BT only service. However RedCare generally is used for businesses.

This.

As above, if it's just using dial-back the virgin line will be ok. Redcare is the most popular business option, and is a BT only service.

RossG · 26 Jan 2011 at 19:54

It is on a redcare system, so I guess cable is ruled out then?

Immsy · 26 Jan 2011 at 20:14

RossG said:
It is on a redcare system, so I guess cable is ruled out then?

Yep

W8TSON · 26 Jan 2011 at 21:50

We have a ADT system thats linked with 24/7 protection, We also have a virgin line. You will be fine.

janp · 27 Jan 2011 at 08:48

W8TSON said:
We have a ADT system thats linked with 24/7 protection, We also have a virgin line. You will be fine.

OP is using Redcare which is a BT only service!