Virgin media cable broadband new user

kmufc77 · 19 Mar 2011 at 19:55

As above im moving house on Saturday and having spoken to BT on the phone today regarding me moving house they have told me i can only get 2-2.5mb at the new property :rolleyes:

Im currently getting 6-7mb so of course i was shocked to hear this,the new house must be further away from the exchange,so ive just signed up to VM cable 30mb

which is being installed a few days after i move in.

Even though i have a 10 month contract with BT left and the VM cable is costing quite a bit as i havent got a landline with them im happy with 30mb.

So ive read the traffic management page but i dont fully understand it?

Is VM truly unlimited ? but you have to not go past 10gb 10-3 and then 5gb 4-9pm?

So after 9pm can i dl what i like and not be traffic shaped?

Also do VM throttle p2p like BT ?

KIA · 19 Mar 2011 at 20:08

Yes, they shape P2P. See http://shop.virginmedia.com/help/traffic-management.html

They aren't truly unlimited as they have sent letters to heavy users (300GB+) in the past.

kmufc77 · 19 Mar 2011 at 20:12

Hi thanks for the reply do you know what the reduced speed is?

As BT throttle say Utorrent to under 1mb 24/7,i cant see VM being this bad?

pingwing · 19 Mar 2011 at 20:21

Vm are a good isp if you play by their rules...

Which are here http://shop.virginmedia.com/help/traffic-management.html and here http://shop.virginmedia.com/help/traffic-management/traffic-management-policy.html

Basically dont download heavily 9am-9pm (as in dont take done 2 hd films every few hours because you can) and you'll have a quality internet service

Sho · 19 Mar 2011 at 23:49

fluff said:
Yes, they shape P2P. See http://shop.virginmedia.com/help/traffic-management.html

They aren't truly unlimited as they have sent letters to heavy users (300GB+) in the past.

you sure? I'm on the 10mb line. and some months I download about 400gb. Not had any letters through the door.

Intact, one. month I downloaded about 600gb and didn't get a call/letter from virgin media

Surveyor · 20 Mar 2011 at 04:23

The OP is correct as far as downloaded data is concerned.

VM seem more interested in uploaded data.

I'm on 50Mbps download which gives 5Mbps upload speed.

I have to limit uploading between 9am and 9pm to less than 1Mbps. If I use any more they send me nasty letters.

In addition to this their P2P traffic shaping limits uploads to less than 1Mbps between 9pm and around midnight.

All this means I can only use my full upload speed between midnight and around 8am (when it slows down again).

arknor · 20 Mar 2011 at 04:29

kmufc77 said:
Hi thanks for the reply do you know what the reduced speed is?

As BT throttle say Utorrent to under 1mb 24/7,i cant see VM being this bad?

i always get my max speed on torrents on the 20mb package, i dont know if setting utorrent to use port 6112 has anything to do with it, depends how simple their track shaping is. (i dont use a high port for that reason though, i had problems on the standard port ages ago and couldnt get it to show as fully open to torrent trackers no matter what router settings i tried)

Surveyor · 20 Mar 2011 at 04:33

arknor said:
i always get my max speed on torrents on the 20mb package, i dont know if setting utorrent to use port 6112 has anything to do with it, depends how simple their track shaping is. (i dont use a high port for that reason though, i had problems on the standard port ages ago and couldnt get it to show as fully open to torrent trackers no matter what router settings i tried)

Is that upload or download.

I have no problem with downloads but VM seem hot on uploads.