Virgin Media Discussion Thread

Kelt said:
Interesting.

Guess that's just for new customers?

I've just had an email saying my current contract of 38.70 for 1Gb is coming to an end, but because they value me as a customer (been with them for more than a quarter of a century), they'll put me onto 43.70. :p

I was just going to switch to Vodafone, maybe I'll see if I can get onto this deal (doubtful).
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Yes new customers but sometimes you can get it if threaten to leave
It's gone but if you go on TCB cashback, gets £75 cashback making 1Gb £21.54 Avg. monthly cost or £23.30 Vodafone I prefer Vodafone as I can get login and use my own router, instead with virgin having to put hub into modem only and connecting own router to it

I'm always looking out for deals
I'll probably at some point join Vodafone or virgin who seem to give the best deal for my area just trying to hold see if better deal pops up I have the freedom to wait using 5G which is fine at the moment but probably in April I'll join also will put me in a better position expiring and renewing getting full year before April increases
 
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Yeh, just off the phone with Virgin, first guy said the best he could do was increse the 43.70 to 44.00! :P

Then he put me onto retentions and they said the best they could do was 42.00 lol

He said to ring back at the beginning of March and they should have better offers.

In the meantime, Vodafone have .9GB for 28.00, plus a 160 voucher on offer, also potential to be cheaper but their systems are down so they're going to ring me back later.
 
Call Virgin retentions back and tell them what Vodaphone have offered you - that should get you the best deal they can offer? (similar worked for me - though I did it through on-line chat (that took around 2 hours lol))
 
father-ted said:
Call Virgin retentions back and tell them what Vodaphone have offered you - that should get you the best deal they can offer? (similar worked for me - though I did it through on-line chat (that took around 2 hours lol))
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It seems with Virgin and Vodafone (after speaking to them), it's best to ring nearer the contract end time, as all prices are due to increase come April 1st, so that's what I'm going to do.

Looks certain I'll be going Vodafone regardless, but we'll see.
 
contract for 2 years goes quick, mine going from £38 to £74 in April, for 1gb line, they have no chance.
this a knew thing if out of contract? (just plain rob you) been with them since ntl day.
was thinking getting EE 1.6gb, line on offer the now at £44 ( but read more bad reviews than good)
 
My 34/m contract was finishing this month, got offered 28/m automatically so took it as I really can't be bothered to faff around this time. 1gb BB only.
 
Kelt said:
Yeh, just off the phone with Virgin, first guy said the best he could do was increse the 43.70 to 44.00! :P

Then he put me onto retentions and they said the best they could do was 42.00 lol

He said to ring back at the beginning of March and they should have better offers.

In the meantime, Vodafone have .9GB for 28.00, plus a 160 voucher on offer, also potential to be cheaper but their systems are down so they're going to ring me back later.
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If you search back my posts in here I posted a number to speak to UK team.

Best number to call on renewals I managed to get 1gb and sky sports and cinema thrown in for only about £7 more then I was paying anyway.

Spoke to really nice guy, who gave me far better deals then the channels I used.
 
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As above I've quoted below my post from September might help people on renewals.

bingham67 said:
020 3743 6970 (VM rententions number) So I phoned this number and said I had a missed call I got it from Reddit off the Virgin media section, I see they actually did phone me but my phone blocked the number as spam.

Puts you through to english VM team they offered me 1gb with sky sports and sky cinema for £62 so paying extra £7 for sky sports and cinema on top of what I was already paying. I was happy with that tbh I couldnt be bothered to haggle anymore considering I was offered £70 plus and £80 for same deal before.

Of course its going to increase though with RPI but cant escape that and new contract are 24 months.

Id definitely try this number peeps and see what you can get well worth it.
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