Virgin Media Discussion Thread

[Gee]

Question please, if my VM contract ends on 9th Sept 2026, can I cancel / give notice to cancel to be effective on that date or just slightly later…….. think it’s 30 days notice, so I could cancel on 12th August as an example!

If you're moving to another provider, they'll sort it all out using OTS (One Touch Switching).

 

[jackboy]

Plan is to sign up to Starlink, my son has some spare hardware and then my other son will sign up to VM as a new customer, he still lives at home.

Currently paying £74 for 350mb, Telephone and lowest TV, I watch Freeview and my wife has Sky stream and phone no longer works/needed……so we will just get broadband only for under £30 as a new customer.

I will likely keep Starlink on lowest level as a backup until Openreach bring Fibre to my street, can not use 5G as reception is awful under 5Mbps.

That’s the plan, just wanted to know if I can cancel before the contract ends.

Been with them 20 years, good service but they treat their customers very badly

 

[Avalon]

Plan is to sign up to Starlink, my son has some spare hardware and then my other son will sign up to VM as a new customer, he still lives at home.

Currently paying £74 for 350mb, Telephone and lowest TV, I watch Freeview and my wife has Sky stream and phone no longer works/needed……so we will just get broadband only for under £30 as a new customer.

I will likely keep Starlink on lowest level as a backup until Openreach bring Fibre to my street, can not use 5G as reception is awful under 5Mbps.

That’s the plan, just wanted to know if I can cancel before the contract ends.

Been with them 20 years, good service but they treat their customers very badly

As soon as you book a disconnection, he can book an install. Usually Quidco/TCB + a new customer deal gives best value.