Virgin Media Discussion Thread

[uscool]

Interesting.

Guess that's just for new customers?

I've just had an email saying my current contract of 38.70 for 1Gb is coming to an end, but because they value me as a customer (been with them for more than a quarter of a century), they'll put me onto 43.70.

I was just going to switch to Vodafone, maybe I'll see if I can get onto this deal (doubtful).

Yes new customers but sometimes you can get it if threaten to leave
It's gone but if you go on TCB cashback, gets £75 cashback making 1Gb £21.54 Avg. monthly cost or £23.30 Vodafone I prefer Vodafone as I can get login and use my own router, instead with virgin having to put hub into modem only and connecting own router to it

I'm always looking out for deals
I'll probably at some point join Vodafone or virgin who seem to give the best deal for my area just trying to hold see if better deal pops up I have the freedom to wait using 5G which is fine at the moment but probably in April I'll join also will put me in a better position expiring and renewing getting full year before April increases

 

[Kelt]

Yeh, just off the phone with Virgin, first guy said the best he could do was increse the 43.70 to 44.00!

Then he put me onto retentions and they said the best they could do was 42.00 lol

He said to ring back at the beginning of March and they should have better offers.

In the meantime, Vodafone have .9GB for 28.00, plus a 160 voucher on offer, also potential to be cheaper but their systems are down so they're going to ring me back later.

 

[father-ted]

Call Virgin retentions back and tell them what Vodaphone have offered you - that should get you the best deal they can offer? (similar worked for me - though I did it through on-line chat (that took around 2 hours lol))

 

[Kelt]

Call Virgin retentions back and tell them what Vodaphone have offered you - that should get you the best deal they can offer? (similar worked for me - though I did it through on-line chat (that took around 2 hours lol))

It seems with Virgin and Vodafone (after speaking to them), it's best to ring nearer the contract end time, as all prices are due to increase come April 1st, so that's what I'm going to do.

Looks certain I'll be going Vodafone regardless, but we'll see.