Virgin Media Discussion Thread

[Deleted member 258511]

Can you just request the hub 5? I’m currently on the gig but have hub4, is there much difference if any?

 

[Bobcat]

Have been on the M600 speed for some years with zero issues, triggered the Volt upgrade to 1Gb a few days ago, all has gone smoothly, txt from Yodel yesterday to say a package was on route (suspected VM) as i only had the Hub3, the new Hub5 turned up today in the timeframe Yodel said it would.

Activated Hub5 tonight once work was finished with, seems to have kept the same IP Address i have had for some years through to my home router which is good, straight into modem mode and off it went, zero issues and the new Volt speed boost is registered and showing in the modem and speed tests are all good too

 

[Jon20]

Network access	Allowed
Maximum Number of CPEs	1
Baseline Privacy	Enabled
DOCSIS Mode	3.1
Config file	d;kfoA,.iyewrkldJKDHSUBsg

Spoiler: Downstream/upstream

Downstream bonded channels

Channel	Frequency (Hz)	Power (dBmV)	SNR (dB)	Modulation	Channel ID
1	339000000	5	42	QAM 256	26
2	139000000	7.7	42	QAM 256	1
3	147000000	7.6	42	QAM 256	2
4	155000000	7.5	42	QAM 256	3
5	163000000	7.3	41	QAM 256	4
6	171000000	6.9	41	QAM 256	5
7	179000000	7.2	41	QAM 256	6
8	187000000	7	41	QAM 256	7
9	195000000	7.1	41	QAM 256	8
10	203000000	6.8	42	QAM 256	9
11	211000000	7	42	QAM 256	10
12	219000000	6.7	41	QAM 256	11
13	227000000	6.5	41	QAM 256	12
14	235000000	6.2	42	QAM 256	13
15	243000000	6.1	42	QAM 256	14
16	251000000	6.1	41	QAM 256	15
17	259000000	6.1	42	QAM 256	16
18	267000000	6	42	QAM 256	17
19	275000000	5.9	42	QAM 256	18
20	283000000	6	42	QAM 256	19
21	291000000	5.9	41	QAM 256	20
22	299000000	6	42	QAM 256	21
23	307000000	5.7	42	QAM 256	22
24	315000000	5.6	41	QAM 256	23
25	323000000	5.2	41	QAM 256	24
26	331000000	5.3	42	QAM 256	25
27	347000000	5	41	QAM 256	27
28	355000000	4.8	41	QAM 256	28
29	363000000	4.8	41	QAM 256	29
30	371000000	4.9	41	QAM 256	30
31	379000000	5.1	42	QAM 256	31

Downstream bonded channels

Channel	Locked Status	RxMER (dB)	Pre RS Errors	Post RS Errors
1	Locked	42	0	0
2	Locked	42	2	0
3	Locked	42	0	0
4	Locked	42	0	0
5	Locked	41	0	0
6	Locked	41	0	0
7	Locked	41	0	0
8	Locked	41	0	0
9	Locked	41	0	0
10	Locked	42	0	0
11	Locked	42	0	0
12	Locked	41	1	0
13	Locked	41	1	0
14	Locked	42	0	0
15	Locked	42	0	0
16	Locked	41	1	0
17	Locked	42	1	0
18	Locked	42	0	0
19	Locked	42	0	0
20	Locked	42	0	0
21	Locked	41	0	0
22	Locked	42	0	0
23	Locked	42	0	0
24	Locked	41	0	0
25	Locked	41	0	0
26	Locked	42	0	0
27	Locked	41	0	0
28	Locked	41	0	0
29	Locked	41	0	0
30	Locked	41	0	0
31	Locked	42	0	0

Upstream bonded channels

Channel	Frequency (Hz)	Power (dBmV)	Symbol Rate (ksps)	Modulation	Channel ID
0	49600000	46	5120	QAM 64	1
1	43100000	45.8	5120	QAM 64	2
2	36600000	45.5	5120	QAM 64	3
3	30100000	45	5120	QAM 64	4
4	23600000	45	5120	QAM 64	5

Upstream bonded channels

Channel	Channel Type	T1 Timeouts	T2 Timeouts	T3 Timeouts	T4 Timeouts
0	ATDMA	0	0	0	0
1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0

That's what the Hub 5 shows. I'm presuming it's just what is shown in the current software version. Its in Docsis 3.1 mode and I'm hitting the limits of the home network, if I turn QoS off. The Hub 4 showed the Docsis 3.1 down and upstream channel in the relevant section.

 

[chroniclard]

Can you just request the hub 5? I’m currently on the gig but have hub4, is there much difference if any?

Has Wifi 6 and a 2.5g port, otherwise nothing different. It is slightly quicker, for me, when using 2.5gig network port.

 

[Deleted member 258511]

Has Wifi 6 and a 2.5g port, otherwise nothing different. It is slightly quicker, for me, when using 2.5gig network port.

Ahh probably not going to make any real difference for now anyway. Still might see if they will send me one out, although I doubt they will with me being on hub 4.

 

[Jon20]

Can you just request the hub 5? I’m currently on the gig but have hub4, is there much difference if any?

Yep, fill in this form: https://www.virginmedia.com/offers/vsfd05w5446uydfgfhfvbhxc20b5u78cfbxxxashub5 Wait around a week and then it should be confirmed. Not sure if there's much difference other than the Wifi 6 and 2.5g port. It does have a Broadcom SoC, compared to the Intel Puma 7 in the Hub 4. Not sure if there was still an issue with the Puma 7, compared to the 6 in the Hub 3.

BQM is pretty much the same. Slight increase in minimum latency:

 

[chroniclard]

Ahh probably not going to make any real difference for now anyway. Still might see if they will send me one out, although I doubt they will with me being on hub 4.

I had a hub4 previously. First time I filled in the form it was rejected so I did it again and they sent me one.

 

[Josh]

Signed up last week for the Volt Ultimate and waiting for the install next week.

Last time I had VM SH3 I ran it in modem mode with a 3rd party router, is the SH5 better or should I also run it in modem mode?

Its with the 1130mbps Internet package.

 

[Deleted member 258511]

Yep, fill in this form: https://www.virginmedia.com/offers/vsfd05w5446uydfgfhfvbhxc20b5u78cfbxxxashub5 Wait around a week and then it should be confirmed. Not sure if there's much difference other than the Wifi 6 and 2.5g port. It does have a Broadcom SoC, compared to the Intel Puma 7 in the Hub 4. Not sure if there was still an issue with the Puma 7, compared to the 6 in the Hub 3.

BQM is pretty much the same. Slight increase in minimum latency:

Thank you. I’ve just ordered it. I’ve never had any issues with hub 4 to be honest but I mean who doesn’t want the latest?

 

[Deleted member 258511]

I had a hub4 previously. First time I filled in the form it was rejected so I did it again and they sent me one.

Well it’s just gave me a delivery date and confirmation so hopefully l receive mine. If not I’ll do that as well

 

[Robert]

Had hub 4 in modem mode on 500mbit, have requested hub5.

 

[chroniclard]

Signed up last week for the Volt Ultimate and waiting for the install next week.

Last time I had VM SH3 I ran it in modem mode with a 3rd party router, is the SH5 better or should I also run it in modem mode?

Its with the 1130mbps Internet package.

Great for me so far, however it lacks any of the advanced customisation of 3rd party routers. Its a very basic interface.

 

[Deluxe1]

Free Hub5 upgrade:

Hub 5 upgrade

www.virginmedia.com

 

[Gee]

Hub5 should be arriving 31st October. Previous attempts to get one (via the link I posted a few weeks ago) didn't work. Looks like they're finally handing them out.

 

[sony007]

Received my Hub 5 today by yodel. Not set it up as yet, but once done, will go into modem mode with ASUS router connected to it.

 

[ahar]

Ordered a hub 5 a few weeks ago to replace a super hub 2, and had it a few days. BQM is looking slightly better on max ping, average and min are the same.

Now, if only I could get a decent deal to go with it!

 

[xb8browney]

Free Hub5 upgrade:

Hub 5 upgrade

www.virginmedia.com

Dead link

 

[Deleted member 77746]

Dead link

I think they finally removed the free offer.

 

[Avalon]

Writing has been on the wall for a while, but after the recent residential speed uplifts on the lower tier plans, it looks like business Gig1 users are seeing an upload boost to 100mbit which would bring it in line with the gov funding criteria. Let’s hope this carry’s over to the residential plans soon.

 

[Duke]

Bit more about it here - https://www.ispreview.co.uk/index.p...uk-customers-start-seeing-faster-uploads.html

They did some planned maintenance work in the area earlier this week (caused an hour of downtime) and wonder if it was to allow the extra upstream channels. They said it was 'to add new features' or something Going by the Hub5 mine has 5 but I don't remember how many it had before?