Soldato
My internet is down at the moment, think they may have some issues this morning
Virgin Media Discussion Thread
- Thread starter macca40
- Start date
My internet is down at the moment, think they may have some issues this morning
Soldato
Might be a separate issue, is it working now? as my internet is back up.
I was looking on places like downdetector and is my internet down websites, and reported issues seemed quite high so hopefully its just a minor problem that is sorted now.
Soldato
Check vm support forums, I'm sure its their side. VM email has always been a bit hit and miss, which is why I stopped using it.
Give it a while and hopefully its sorted.
Soldato
@Cavallino
Also check vm service status, mine states that internet and tv may be having problems
https://my.virginmedia.com/faults/service-status/
Also check vm service status, mine states that internet and tv may be having problems
https://my.virginmedia.com/faults/service-status/
Thanks beach, I did check the status checker for broadband which came up as green last I checked.
Ironically putting my postcode into the status checker yields a "Oops, something's broken. We're sorry this isn't the page you wanted."
Ironically putting my postcode into the status checker yields a "Oops, something's broken. We're sorry this isn't the page you wanted."
so got back from dropping kid of to school and was greeted with no internet working today. ran the vm status checker that said it needs 10 mins to do something then restart your equipment. i didnt bother restarting since after 10 mins everything was working again.
done a speedtest and was shocked:
my upload speed has increased considerably. used to get 21meg max upload. do you guys think if i power cycle the hub the download speed may go up too?
done a speedtest and was shocked:
my upload speed has increased considerably. used to get 21meg max upload. do you guys think if i power cycle the hub the download speed may go up too?
No it won't, users on the VIVID 350 package got their upload speed increased to 35Mbps a few weeks back.so got back from dropping kid of to school and was greeted with no internet working today. ran the vm status checker that said it needs 10 mins to do something then restart your equipment. i didnt bother restarting since after 10 mins everything was working again.
done a speedtest and was shocked:
my upload speed has increased considerably. used to get 21meg max upload. do you guys think if i power cycle the hub the download speed may go up too?
Assume a number of people in here signed up to a e.g. £35pm for the first 12 months and then £50pm after? There any wiggle room or tips to not get bumped up after 12 months?
TCB still seems to be doing cashback (£120) so that will help.
TCB still seems to be doing cashback (£120) so that will help
.
Soldato
- Joined
- 7 Jan 2009
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Anyone having Netflix issues on VIrgin media tonight?, just won't connect saying Code:NW-2-5 which when I look up means cannot connect to the Netflix servers,yet my Internet is fine
Deleted member 209350
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Deleted member 209350
Back with Virgin after a very long time away. 200mb + the standard TV bundle for £34pm which doesn't seem too bad
That seems a pretty good deal. Do you also have home phone i ask? Im only wondering because landlines seem redundant these days so im wondering if there's a broadband only deal or broadband and TV.
Phone line is included but we're not using/activating. They also do this package with 100mb internet for £29pm. The 200mb internet only is usually £38pm. Our price will jump to £64 in 12 months so will leave or renegotiate. All of this was done through my fiance asking for her Virgin service to be cancelled as we're moving in together. And lastly - don't forget Topcashback are (or at least were so recently) cash back offers e.g. £120 for some packages.
Deleted member 209350
D
Deleted member 209350
Well ive been an existing member with Virgin for a while now, but as usual the prices have steadily gone up over the years and now i feel its too high (around £45 a month) for 100mb, tv and phone.
Thinking of getting rid of the TV as ive just purchased a new 4K TV, so will be switching to freeview as soon as I get an antenna (current virgin box doesnt even have many HD channels), and the landline hasnt been used properly in years.
Just wondering if i can upgrade internet to 200 while getting rid of the tv box and possibly save money on getting rid of the landline too?
VIVID 200 hasn't been £38 for over a year, it's now £47 a month.
£37 a month gets you the VIVID 50 package.
A very poor offer structure really.
After a 12 hour outage yesterday at work, we need some sort of wifi backup to our Virgin service. Anyone know if there is anything that we can use? BT have something called 4G Assure which is a dongle that sits in the back of the router that automatically swithches over if the broadband goes down. Virgin do anything similar we can use?
Soldato
I've been on Vivid 200 for just over 2 years now, I'm paying £40. Seems to be less than if I got a new contract now, so I guess it's pretty good.
Do they still do free upgrades? Are they ever likely to move me up to 350? Or Could I call them an negotiate a deal on 350?
Do they still do free upgrades? Are they ever likely to move me up to 350? Or Could I call them an negotiate a deal on 350?
I had the same a few weeks ago, I was out of contract on the 200 package and my price had crept up. I gave them a ring and they offered me 200 at a much lower price or 350 at a slightly lower price than I was paying so I went with the 350.