So can I ask what your paying for the 350 and how long is the discount applied for ?I just phoned up Virgin to inquire about a broadband-only upgrade as I was originally on the XXL package, the largest 4 years ago and at some point I was migrated over to the M200. Without asking, and after hinting at being with them for a lot of years, the guy said that I can move up to the top package for £1 extra a month.
Apparently I have to use the SH3 to get the new speed and he assures me that the hardware faults were down to a 'bad batch' and have all been sort now. A gentleman can only try, I suppose.
Thanks