Associate
- Joined
- 18 Sep 2007
- Posts
- 574
I have recently signed up to VM for the first time (i'm moving to Bristol). But I was suprised when I was told that my choices meant that an Engineer had to come around to do the installation.
The two points were:
50mb Broadband
V+ HD Box (does the whole pause live TV thing).
Now why on earth should these two things require an engineer to install them? They said that if i had chosen 20mb BB and a normal TV Box then i could do the installation myself.
Surely all the V+ Box is, is a normal box with a bit of RAM in it to record the live TV, and doesnt require any kind of additional installation surely?
And there's already a Cable line coming to the house, set up by a previous tenant so why s an engineer needed for the broadband too?
I'm only asking becuase a: they charge £50 for the 'installation' of the V+ box and b: Instead of getting online inside 48 hours, i'm going to have to wait 2 weeks!
The two points were:
50mb Broadband
V+ HD Box (does the whole pause live TV thing).
Now why on earth should these two things require an engineer to install them? They said that if i had chosen 20mb BB and a normal TV Box then i could do the installation myself.
Surely all the V+ Box is, is a normal box with a bit of RAM in it to record the live TV, and doesnt require any kind of additional installation surely?
And there's already a Cable line coming to the house, set up by a previous tenant so why s an engineer needed for the broadband too?
I'm only asking becuase a: they charge £50 for the 'installation' of the V+ box and b: Instead of getting online inside 48 hours, i'm going to have to wait 2 weeks!
